KHEREN RACHEL GERALDINE ARYANTI, . (2025) PREFERENSI GEN Z DALAM PEMBELIAN MELALUI PLATFORM INSTAGRAM DI ERA DIGITAL (STUDI 10 GEN Z PENGGUNA INSTAGRAM). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.
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Abstract
Skripsi ini membahas mengenai bentuk perilaku pembelian Gen Z di Instagram dan proses terbentuknya preferensi pembelian Gen Z. Penelitian ini bertujuan untuk mengetahui bagaimana perilaku pembelian Gen Z akibat penggunaan Instagram. Penelitian ini juga bertujuan untuk menganalisis preferensi pembelian generasi Z yang aktif mengikuti tren di Instagram. Penelitian ini menggunakan pendekatan kualitatif dengan menggunakan metode fenomenologi. Penelitian ini didapatkan melalui wawancara, observasi, dokumentasi, rekaman suara. Penelitian ini dilakukan di Jakarta dikhususkan kepada Gen Z. Penelitian ini dilaksanakan selama 6 bulan terhitung pada bulan September 2023 hingga Maret 2024. Subjek dalam penelitian ini adalah Gen Z yang aktif menggunakan Instagram sehari-hari, informan terdiri dari 10 orang yang mengikuti lebih dari 5 akun influencer di instagram dan pernah melakukan pembelian di platform Instagram. Teori yang digunakan dalam penelitian ini adalah Teori Preferensi Konsumen dari Jens Beckert. Hasil penelitian menunjukkan bahwa preferensi pembelian Gen Z diantaranya dikarenakan telah terjadi transformasi perilaku konsumen dan didukung dengan fitur-fitur pada instagram, serta kecenderungan konsumen dalam mempercayai produk yang digunakan influencer. Hasil penelitian ini juga menunjukkan terdapat faktor-faktor pendorong pembelian Gen Z yaitu ulasan produk menarik, ketenaran influencer dan citra merek, FOMO, dan diskon. Hal ini menunjukan bahwa maraknya kehadiran influencer terutama citra influencer mendorong preferensi konsumen. Hasil penelitian ini juga menunjukkan preferensi pembelian konsumen terhadap produk terbentuk melalui gabungan berbagai aspek yang mencakup kualitas material, fungsi produk, kualitas sosial, serta imajinasi tentang masa depan dari yang ditampilkan oleh influencer di Instagram. Kualitas produk, yang meliputi aspek fungsional dan kegunaan produk, menjadi elemen penting yang diharapkan oleh konsumen. ***** This thesis discusses the form of Gen Z purchasing behavior on Instagram and the process of forming Gen Z purchasing preferences. This study aims to determine how Gen Z purchasing behavior is due to the use of Instagram. This study also aims to analyze the purchasing preferences of generation Z who actively follow trends on Instagram. This study uses a qualitative approach using the phenomenological method. This research was obtained through interviews, observations, documentation, and voice recordings. This research was conducted in Jakarta specifically for Gen Z. This research was carried out for 6 months from September 2023 to March 2024. The subjects in this study were Gen Z who actively use Instagram every day, informants consisting of 10 people who follow more than 5 influencer accounts on Instagram and have made purchases on the Instagram platform. The theory used in this study is Jens Beckert's Consumer Preference Theory. The results of the study show that Gen Z's purchasing preferences are due to the transformation of consumer behavior and are supported by features on Instagram, as well as the tendency of consumers to trust products used by influencers. The results of this study also show that there are factors that drive Gen Z purchases, namely interesting product reviews, influencer fame and brand image, FOMO, and discounts. This shows that the increasing presence of influencers, especially influencer images, drives consumer preferences. The results of this study also show that consumer purchasing preferences for products are formed through a combination of various aspects including material quality, product function, social quality, and imagination about the future from what is displayed by influencers on Instagram. Product quality, which includes functional aspects and product usability, is an important element expected by consumers.
Item Type: | Thesis (Sarjana) |
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Additional Information: | 1). Marista Christina Shally Kabelen. S. Fil, M. Hum. ; 2). Dr. Rusfadia Saktiyanti Jahja, M.Si |
Subjects: | Ilmu Sosial > Ilmu Sosial (Umum) Ilmu Sosial > Teori Ekonomi Ilmu Sosial > Keuangan Ilmu Sosial > Sosiologi |
Divisions: | FIS > S1 Sosiologi |
Depositing User: | Users 26247 not found. |
Date Deposited: | 28 Feb 2025 08:51 |
Last Modified: | 28 Feb 2025 08:51 |
URI: | http://repository.unj.ac.id/id/eprint/53962 |
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