ANALISIS PROSES STUFFING KOMODITAS KELAPA UNTUK EKSPOR MENGGUNAKAN PENDEKATAN SIX SIGMA DI PT SEACON BINTANG SEJAHTERA

MIFTAAH BAGUS HARTAWAN, . (2025) ANALISIS PROSES STUFFING KOMODITAS KELAPA UNTUK EKSPOR MENGGUNAKAN PENDEKATAN SIX SIGMA DI PT SEACON BINTANG SEJAHTERA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk menganalisis proses stuffing komoditas kelapa untuk ekspor di PT Seacon Bintang Sejahtera dengan menggunakan pendekatan Six Sigma, khususnya tahapan DMAIC (Define, Measure, Analyze, Improve, Control), serta teori Supply Chain Management (SCM). Permasalahan utama yang diangkat dalam penelitian ini adalah ketidakteraturan informasi, durasi stuffing yang tidak konsisten, keterbatasan alat bantu seperti reach stacker, area kerja yang terbatas, dan ketidakhadiran tenaga kerja (TKBM). Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data berupa observasi lapangan, wawancara mendalam terhadap empat narasumber kunci dari divisi External Business, serta dokumentasi perusahaan terkait proses stuffing bulan Januari 2025. Hasil penelitian menunjukkan bahwa terdapat celah performa (performance gap) antara kondisi ideal dan realitas proses stuffing. Ketidakteraturan dalam aliran informasi antardivisi menyebabkan terjadinya keterlambatan penjadwalan kerja dan alokasi alat. Analisis akar penyebab (Root Cause Analysis) mengungkap bahwa masalah utama berasal dari koordinasi lintas divisi yang belum optimal, ketergantungan terhadap alat bantu yang terbatas, serta tidak adanya sistem kontrol berbasis indikator kinerja (KPI). Rekomendasi perbaikan yang diajukan meliputi perencanaan operasional berbasis jadwal terintegrasi, penambahan alat bantu, serta penguatan evaluasi berbasis data. Penelitian ini diharapkan dapat memberikan kontribusi terhadap pengembangan strategi peningkatan efisiensi logistik ekspor di sektor agrikultur, khususnya pada komoditas kelapa, serta menjadi acuan bagi perusahaan sejenis dalam menerapkan pendekatan Six Sigma secara kualitatif untuk perbaikan proses. ***** This study aims to analyze the coconut stuffing process for export at PT Seacon Bintang Sejahtera using the Six Sigma approach, specifically the DMAIC stages (Define, Measure, Analyze, Improve, Control), as well as the Supply Chain Management (SCM) theory. The primary issues addressed in this research include irregularities in information flow, inconsistent stuffing duration, limited equipment such as reach stackers, constrained workspace, and absenteeism of labor (TKBM). The study adopts a qualitative approach using data collection techniques such as field observations, in-depth interviews with four key informants from the External Business division, and company documentation regarding the coconut stuffing process in January 2025.The findings reveal a performance gap between the ideal conditions and actual practices in the stuffing process. Irregular information flow between divisions causes delays in scheduling and resource allocation. Root Cause Analysis identified that the main issues stem from suboptimal cross-departmental coordination, dependence on limited tools, and the absence of a performance indicator-based control system (KPI). Proposed improvements include integrated schedule-based operational planning, additional equipment procurement, and strengthening data-based evaluations. This research is expected to contribute to the development of strategies for improving export logistics efficiency in the agricultural sector, particularly in coconut commodities, and serve as a reference for similar companies to apply the Six Sigma approach qualitatively for process optimization.

Item Type: Thesis (Sarjana)
Additional Information: 1). Vivian Karim Ladesi, S.T.,M.T. ; 2). Drs. Dadang Suyadi Suryasumirat, M.S.
Subjects: Teknologi dan Ilmu Terapan > Teknik Hidraulik, Pelabuhan, Irigasi
Divisions: FT > D IV Manajemen Pelabuhan dan Logistik Maritim
Depositing User: Miftaah Bagus Hartawan .
Date Deposited: 05 Aug 2025 07:38
Last Modified: 05 Aug 2025 07:38
URI: http://repository.unj.ac.id/id/eprint/58069

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