KESENJANGAN DIGITAL PENYEWAAN LAPANGAN SEPAK BOLA SUDIMARA (STUDI KASUS: PEMESANAN LAPANGAN 4 TIM SEPAK BOLA DI KECAMATAN CILEDUG KOTA TANGERANG)

BAGAS SHAKA RAMADHAN, . (2026) KESENJANGAN DIGITAL PENYEWAAN LAPANGAN SEPAK BOLA SUDIMARA (STUDI KASUS: PEMESANAN LAPANGAN 4 TIM SEPAK BOLA DI KECAMATAN CILEDUG KOTA TANGERANG). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk mendeskripsikan persepsi empat tim sepak bola di Kecamatan Ciledug terhadap penerapan sistem digital dalam penyewaan Lapangan Sepak Bola Sudimara, mendeskripsikan bentuk kesenjangan digital yang dialami pengguna, serta menganalisis kesenjangan digital tersebut berdasarkan perspektif Jan A.G.M. Van Dijk. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Data diperoleh melalui wawancara mendalam, observasi, dan dokumentasi. Subjek penelitian terdiri dari 7 orang informan, yaitu 1 informan kunci pihak Dispora Kota Tangerang, 4 informan utama ketua tim sepak bola Kecamatan Ciledug, serta 2 informan pendukung pengurus lapangan dan penjaga parkir lapangan. Triangulasi dilakukan kepada Bapak Kiki Julian selaku Penelaah Teknis Kebijakan Dispora Kota Tangerang. Penelitian dilaksanakan di Kecamatan Ciledug dan Lapangan Sepak Bola Sudimara pada bulan Desember 2025 hingga Juni 2026. Analisis penelitian difokuskan pada dua dimensi Teori Digital Divide Jan A.G.M. Van Dijk, yaitu skills access dan usage access. Temuan penelitian menunjukkan bahwa empat tim sepak bola pada dasarnya memiliki persepsi positif terhadap penerapan sistem digital karena dinilai meningkatkan efisiensi, transparansi, dan keteraturan penyewaan lapangan. Namun, penelitian ini juga menemukan adanya kesenjangan digital pada dimensi skills access dan usage access. Perbedaan kemampuan dalam memahami dan memanfaatkan aplikasi menyebabkan pengguna dari generasi Baby Boomers, Generasi X, dan Generasi Milenial masih memerlukan proses adaptasi serta bantuan ketika melakukan penyewaan, sedangkan Generasi Z menunjukkan kemampuan penggunaan aplikasi yang lebih mandiri. Berdasarkan perspektif Jan A.G.M. Van Dijk, kesenjangan digital dalam penelitian ini tidak lagi terletak pada kepemilikan perangkat, melainkan pada perbedaan keterampilan dan pemanfaatan teknologi dalam mengakses layanan penyewaan berbasis digital. Kata Kunci: Kesenjangan Digital, Penyewaan Lapangan Berbasis Digital, Skills Access, Usage Access. ***** This study aims to describe the perceptions of four football teams in Ciledug District toward the implementation of the digital rental system at Sudimara Football Field, identify the forms of digital divide experienced by the users, and analyze the digital divide based on Jan A.G.M. Van Dijk’s Digital Divide Theory. This study employed a qualitative approach using a case study method. Data were collected through in-depth interviews, observations, and documentation. The research involved seven informants, consisting of one key informant from the Youth and Sports Office (Dispora) of Tangerang City, four main informants who were football team leaders in Ciledug District, and two supporting informants consisting of the field manager and parking attendant. Data triangulation was conducted with Mr. Kiki Julian as a Policy Technical Analyst at the Youth and Sports Office of Tangerang City. The study was conducted in Ciledug District and Sudimara Football Field from December 2025 to June 2026. The analysis focused on two dimensions of Jan A.G.M. Van Dijk’s Digital Divide Theory, namely skills access and usage access. The findings indicate that the four football teams generally had positive perceptions of the digital rental system because it improved efficiency, transparency, and orderliness in the rental process. However, the study also identified a digital divide in the dimensions of skills access and usage access. Differences in users' ability to understand and utilize the Tangerang LIVE application caused users from the Baby Boomer, Generation X, and Millennial generations to require a longer adaptation process and occasional assistance when making reservations, while Generation Z users demonstrated better adaptability and were able to use the application independently. Based on Jan A.G.M. Van Dijk’s perspective, the digital divide identified in this study is no longer related to device ownership or internet access, but rather to differences in digital skills and technology utilization that influence users' ability to access digital rental services independently.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Dr. Ikhlasiah Dalimoenthe, M.Si; 2). Dr. Yuanita Aprilandini Siregar, M.Si.
Subjects:	Ilmu Sosial > Sosiologi
Divisions:	FIS > S1 Sosiologi
Depositing User:	Bagas Shaka Ramadhan .
Date Deposited:	04 Aug 2026 06:31
Last Modified:	04 Aug 2026 06:31
URI:	http://repository.unj.ac.id/id/eprint/68442

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