PENGARUH KINERJA PELAYANAN KAPAL DAN BONGKAR MUAT PETIKEMAS TERHADAP UTILISASI DERMAGA DI TERMINAL PT MUSTIKA ALAM LESTARI PERIODE 2024 - 2025

RIZKY RAMADHANI PUTRI, . (2026) PENGARUH KINERJA PELAYANAN KAPAL DAN BONGKAR MUAT PETIKEMAS TERHADAP UTILISASI DERMAGA DI TERMINAL PT MUSTIKA ALAM LESTARI PERIODE 2024 - 2025. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Pelabuhan Tanjung Priok sebagai simpul logistik nasional menuntut efisiensi operasional terminal petikemas yang optimal. Namun, laporan kinerja operasional PT Mustika Alam Lestari periode 2024–2025 menunjukkan bahwa nilai Berth Occupancy Ratio (BOR) berkisar 22%–42% pada tahun 2024 dan 24%–37% pada tahun 2025, yang berada di bawah standar optimal UNCTAD sebesar 50%–70%. Penelitian ini bertujuan untuk menganalisis pengaruh kinerja pelayanan kapal (X1) dan bongkar muat petikemas (X2) terhadap utilisasi dermaga (Y) baik secara parsial maupun simultan. Pendekatan penelitian yang digunakan adalah kuantitatif asosiatif kausal dengan metode regresi linear berganda. Populasi penelitian mencakup seluruh laporan kinerja operasional terminal, dengan sampel ditentukan melalui teknik sampling jenuh berupa data bulanan periode Januari 2024 hingga Desember 2025 (n=24). Data sekunder dikumpulkan melalui teknik dokumentasi dan dianalisis menggunakan perangkat lunak SPSS yang meliputi uji asumsi klasik, uji t, uji F, serta koefisien determinasi. Hasil penelitian menghasilkan persamaan regresi Y=7,511-3,365X_1+0,921X_2. Secara simultan, kedua variabel berpengaruh signifikan terhadap BOR (F_"hitung" =19,520; "sig."<0,001) dengan nilai Adjusted R Square sebesar 0,617, yang mengindikasikan bahwa 61,7% variasi BOR dijelaskan oleh model. Secara parsial, Kinerja Pelayanan Kapal (X1) berpengaruh negatif dan signifikan (t_"hitung" =-2,239; "sig."=0,036), sedangkan Bongkar Muat Petikemas (X2) berpengaruh positif, signifikan, dan dominan (t_"hitung" =5,293; "sig."<0,001) terhadap BOR. Kesimpulannya, rendahnya nilai BOR di PT Mustika Alam Lestari didorong oleh tingginya kecepatan pelayanan operasional internal terminal yang belum diimbangi oleh pertumbuhan jumlah kunjungan kapal secara proporsional. Implikasi penelitian ini merekomendasikan manajemen untuk memprioritaskan peningkatan produktivitas bongkar muat secara efektif guna menjaga kelancaran arus barang dan memperkuat daya saing logistik maritim terminal. ***** Tanjung Priok Port, as a national logistics hub, demands optimal container terminal operational efficiency. However, the operational performance reports of PT Mustika Alam Lestari for the 2024–2025 period indicate that the Berth Occupancy Ratio (BOR) ranges from 22%–42% in 2024 and 24%–37% in 2025, falling below the UNCTAD optimal standard of 50%–70%. This study aims to analyze the effect of vessel service performance (X1) and container handling productivity (X2) on berth utilization (Y) both partially and simultaneously. The research approach employed is quantitative causal-associative with multiple linear regression analysis. The research population comprises all terminal operational performance reports, with the sample determined through a saturated sampling technique consisting of monthly data from January 2024 to December 2025 (n=24). Secondary data were collected using the documentation method and analyzed via SPSS software, including classical assumption tests, t-test, F-test, and the coefficient of determination. The results yield the regression equation Y=7.511-3.365X_1+0.921X_2. Simultaneously, both variables significantly affect BOR (F_"calc" =19.520; "sig."<0.001) with an Adjusted R Square value of 0.617, indicating that 61.7% of BOR variation is explained by the model. Partially, Vessel Service Performance (X1) exerts a significant negative effect (t_"calc" =-2.239; "sig."=0.036), while Container Handling Productivity (X2) demonstrates a positive, significant, and dominant effect (t_"calc" =5.293; "sig."<0.001) on BOR. In conclusion, the low BOR at PT Mustika Alam Lestari is driven by the high speed of the terminal's internal operational services, which has not been matched by a proportional increase in vessel calls. The managerial implication of this study suggests that the management should prioritize improving container handling productivity effectively to maintain smooth cargo flows and strengthen the terminal's maritime logistics competitiveness.

Item Type: Thesis (Sarjana)
Additional Information: 1). Kencana Verawati, S.S.T, M.M.Tr. ; 2). Drs. Dadang Suyadi Suryasumirat, M.S.
Subjects: Teknologi dan Ilmu Terapan > Teknik Hidraulik, Pelabuhan, Irigasi
Divisions: FT > D IV Manajemen Pelabuhan dan Logistik Maritim
Depositing User: Rizky Ramadhani Putri .
Date Deposited: 14 Aug 2026 04:18
Last Modified: 14 Aug 2026 04:18
URI: http://repository.unj.ac.id/id/eprint/68722

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