DETERMINAN PEMANFAATAN KNOWLEDGE MANAGEMENT SYSTEM SEBAGAI SUMBER BELAJAR DI KEMENTERIAN KEUANGAN

IRFAN RAMDANI, . (2026) DETERMINAN PEMANFAATAN KNOWLEDGE MANAGEMENT SYSTEM SEBAGAI SUMBER BELAJAR DI KEMENTERIAN KEUANGAN. Magister thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan menganalisis determinan pemanfaatan Knowledge Management System (KMS) sebagai sumber belajar organisasi di Kementerian Keuangan serta disparitasnya antar unit eselon I. Determinan dikelompokkan ke dalam tiga kategori, yaitu faktor teknis, faktor organisasional, dan faktor individual. Penelitian menggunakan pendekatan kuantitatif eksplanatori dengan survei terhadap 719 pegawai pengguna aktif KMS dari 14 unit eselon I. Data dianalisis menggunakan Partial Least Squares–Structural Equation Modeling (PLS-SEM) dan Multi-Group Analysis dengan SmartPLS 4.0. Hasil penelitian menunjukkan model mampu menjelaskan 73,9% varians pemanfaatan KMS (R²=0,739; Q²=0,732). Faktor individual dan faktor organisasional terbukti menjadi penentu utama pemanfaatan KMS, sedangkan faktor teknis tidak berpengaruh signifikan. Pada faktor individual, persepsi manfaat merupakan determinan terkuat secara keseluruhan (β=0,472) dan motivasi intrinsik berpengaruh positif (β=0,149), sementara literasi digital tidak signifikan (β=−0,023). Pada faktor organisasional, sistem insentif (β=0,254) dan dukungan kepemimpinan (β=0,120) berpengaruh positif, sedangkan budaya berbagi pengetahuan berpengaruh signifikan namun negatif (β=−0,113). Adapun faktor teknis, yang meliputi kualitas sistem (β=0,006), kualitas informasi (β=0,058), dan kualitas layanan (β=0,037), seluruhnya tidak berpengaruh signifikan. Multi-Group Analysis mengonfirmasi adanya perbedaan pola pemanfaatan antar unit eselon I. Penelitian menyimpulkan bahwa keberhasilan KMS sebagai sumber belajar organisasi lebih ditentukan oleh dimensi pedagogis-motivasional (faktor individual dan organisasional) daripada dimensi teknis, sehingga penguatannya menuntut desain pembelajaran yang berpusat pada pembelajar dewasa, bukan sekadar peningkatan kualitas teknologi. ***** This study aims to analyze the determinants of Knowledge Management System (KMS) utilization as an organizational learning resource at the Ministry of Finance, as well as its disparity across echelon I units. The determinants are grouped into three categories: technical, organizational, and individual factors. This study employed a quantitative explanatory approach, surveying 719 active KMS users from 14 echelon I units. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis with SmartPLS 4.0. The results show that the model explains 73.9% of the variance in KMS utilization (R²=0.739; Q²=0.732). Individual and organizational factors proved to be the main determinants of KMS utilization, whereas technical factors had no significant effect. Among individual factors, perceived usefulness was the strongest determinant overall (β=0.472) and intrinsic motivation had a positive effect (β=0.149), while digital literacy was not significant (β=−0.023). Among organizational factors, the incentive system (β=0.254) and leadership support (β=0.120) had positive effects, whereas knowledge-sharing culture had a significant but negative effect (β=−0.113). Meanwhile, the technical factors system quality (β=0.006), information quality (β=0.058), and service quality (β=0.037) were all not significant. The Multi-Group Analysis confirms differences in utilization patterns across echelon I units. This study concludes that the success of KMS as an organizational learning resource is determined more by pedagogical-motivational dimensions (individual and organizational factors) than by technical dimensions, so that strengthening it requires a learning design centered on adult learners rather than merely improving the technology.

Item Type:	Thesis (Magister)
Additional Information:	1). Dr. Khaerudin, M.Pd. ; 2). Prof. Dr. Iva Sarifah, M.Pd.
Subjects:	Pendidikan > Evaluasi Pendidikan Pendidikan > Teori, Penelitian Pendidikan Pendidikan > Media Pembelajaran
Divisions:	FIP > S2 Teknologi Pendidikan
Depositing User:	Users 36201 not found.
Date Deposited:	12 Aug 2026 04:57
Last Modified:	12 Aug 2026 04:57
URI:	http://repository.unj.ac.id/id/eprint/70035

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