GAMBARAN BURNOUT PADA KARYAWAN COFFEE SHOP DI BANDA ACEH

SITI NASYWA RUSDI, . (2026) GAMBARAN BURNOUT PADA KARYAWAN COFFEE SHOP DI BANDA ACEH. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk mengetahui gambaran burnout pada karyawan coffee shop di Kota Banda Aceh berdasarkan dua dimensi burnout, yaitu exhaustion dan disengagement. Penelitian ini menggunakan pendekatan kuantitatif dengan desain cross-sectional. Sampel penelitian terdiri atas 158 karyawan coffee shop di Kota Banda Aceh yang diperoleh menggunakan teknik purposive sampling. Burnout diukur menggunakan Oldenburg Burnout Inventory (OLBI) yang mencakup dimensi exhaustion dan disengagement. Analisis data dilakukan menggunakan analisis deskriptif untuk memperoleh gambaran tingkat burnout secara keseluruhan dan berdasarkan masing-masing dimensi. Hasil penelitian menunjukkan bahwa sebagian besar responden berada pada kategori burnout tinggi, yaitu sebanyak 152 responden (96,2%), sedangkan 6 responden (3,8%) berada pada kategori burnout rendah. Berdasarkan dimensinya, exhaustion didominasi oleh kategori tinggi, yaitu sebanyak 155 responden (98,1%), sedangkan disengagement juga didominasi oleh kategori tinggi, yaitu sebanyak 142 responden (89,9%). / This study aimed to describe burnout among coffee shop employees in Banda Aceh based on two dimensions of burnout, namely exhaustion and disengagement. This study employed a quantitative approach with a cross-sectional design. The sample consisted of 158 coffee shop employees in Banda Aceh who were recruited using purposive sampling. Burnout was measured using the Oldenburg Burnout Inventory (OLBI), which consists of the exhaustion and disengagement dimensions. Data were analyzed using descriptive analysis to obtain an overview of overall burnout levels and each burnout dimension. The results showed that the majority of respondents were categorized as having high burnout, with 152 respondents (96.2%) in the high burnout category and 6 respondents (3.8%) in the low burnout category. Based on the dimensions, exhaustion was predominantly categorized as high, with 155 respondents (98.1%), while disengagement was also predominantly categorized as high, with 142 respondents (89.9%).

Item Type:	Thesis (Sarjana)
Additional Information:	1). Fildzah Rudyah Putri, S.Psi., M.Si. ; 2). Nazir Utama Anugrah, M.A.
Subjects:	Filsafat, Psikologi & Agama > Psikologi, Ilmu Jiwa
Divisions:	FPPsi > S1 Psikologi
Depositing User:	Siti Nasywa Rusdi .
Date Deposited:	20 Aug 2026 06:32
Last Modified:	20 Aug 2026 06:32
URI:	http://repository.unj.ac.id/id/eprint/72262

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