EVALUASI PENERAPAN KEBIJAKAN PENGELOLAAN ARSIP DINAMIS DENGAN MODEL CIPP (CONTEXT, INPUT, PROCESS, PRODUCT) PADA PROCUREMENT UNIT PT ASURANSI JASA INDONESIA

FANI ERISHA DEWI, . (2026) EVALUASI PENERAPAN KEBIJAKAN PENGELOLAAN ARSIP DINAMIS DENGAN MODEL CIPP (CONTEXT, INPUT, PROCESS, PRODUCT) PADA PROCUREMENT UNIT PT ASURANSI JASA INDONESIA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Pengelolaan arsip dinamis yang sistematis merupakan salah satu faktor penting dalam mendukung efektivitas administrasi, akuntabilitas, transparansi, serta kesiapan organisasi dalam memenuhi kebutuhan operasional dan audit, khususnya pada unit kerja yang memiliki intensitas dokumen tinggi. Penelitian ini bertujuan untuk mengevaluasi penerapan Kebijakan Tata Kelola Kearsipan dalam pengelolaan arsip dinamis di Procurement Unit PT Asuransi Jasa Indonesia dengan menggunakan model evaluasi Context, Input, Process, Product (CIPP) untuk mengevaluasi implementasi kebijakan secara komprehensif. Penelitian ini dilatarbelakangi oleh pentingnya implementasi kebijakan pengelolaan arsip dinamis pada aktivitas pengadaan yang memiliki intensitas dokumen tinggi serta masih ditemukannya beberapa kendala dalam pelaksanaannya. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan studi dokumentasi. Informan penelitian merupakan pegawai yang terlibat langsung dalam pengelolaan arsip dokumen pengadaan. Hasil penelitian menunjukkan bahwa pada aspek context, kebijakan telah sesuai dengan kebutuhan Procurement Unit, sedangkan pada aspek product penerapan kebijakan memberikan dampak positif berupa peningkatan keteraturan, kualitas, serta kesiapan dokumen pengadaan. Namun demikian, pada aspek input dan process masih ditemukan beberapa kendala, antara lain kesenjangan pemahaman pegawai terhadap kebijakan, keterbatasan ruang penyimpanan arsip fisik, belum optimalnya pemanfaatan Document Management System (DMS), belum tersedianya Standard Operating Procedure (SOP) khusus di tingkat unit, serta belum terstrukturnya pelaksanaan monitoring dan evaluasi secara berkelanjutan oleh unit pengampu kebijakan. Penelitian ini menyimpulkan bahwa keberhasilan implementasi Kebijakan Tata Kelola Kearsipan tidak hanya dipengaruhi oleh keberadaan kebijakan secara formal, tetapi juga oleh kesiapan sumber daya manusia, ketersediaan sarana dan prasarana, konsistensi pelaksanaan prosedur, serta mekanisme monitoring dan evaluasi yang berkelanjutan. Agar tujuan kebijakan dapat tercapai secara optimal dan berkelanjutan. **** Systematic dynamic records management is one of the important factors in supporting administrative effectiveness, accountability, transparency, and organizational readiness in meeting operational and audit needs, particularly in work units with a high volume of documents. This study aims to evaluate the implementation of the Records Management Policy in dynamic records management at the Procurement Unit of PT Asuransi Jasa Indonesia using the Context, Input, Process, Product (CIPP) evaluation model to comprehensively evaluate policy implementation. This study is motivated by the importance of implementing the Records Management Policy in dynamic records management for procurement activities with a high volume of documents, as well as the existence of several challenges in its implementation. This study employed a descriptive qualitative approach, with data collected through in-depth interviews, observations, and documentation studies. The research informants were employees directly involved in managing procurement document records. The findings show that, in the context aspect, the policy has been aligned with the needs of the Procurement Unit, while in the product aspect, the implementation of the policy has had a positive impact by improving the orderliness, quality, and readiness of procurement documents. However, in the input and process aspects, several challenges were still identified, including employees’ varying levels of understanding of the policy, limited physical records storage space, the suboptimal utilization of the Document Management System (DMS), the absence of a unit-specific Standard Operating Procedure (SOP), and the lack of structured and continuous monitoring and evaluation conducted by the policy management unit. This study concludes that the successful implementation of the Records Management Policy is not only influenced by the formal existence of the policy, but also by the readiness of human resources, the availability of facilities and infrastructure, the consistency of procedural implementation, as well as continuous monitoring and evaluation mechanisms. In order for the policy objectives to be achieved optimally and sustainably.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Roni Faslah, S.Pd., M.M.; 2). Ria Rahma Nida, S.Pd., M.Pd.
Subjects:	Manajemen > Manajemen Kantor, Organisasi
Divisions:	FE > D IV Administrasi Perkantoran Digital
Depositing User:	Fani Erisha Dewi .
Date Deposited:	24 Aug 2026 01:55
Last Modified:	24 Aug 2026 01:55
URI:	http://repository.unj.ac.id/id/eprint/72921

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