Items where Author is "KEVIN DEANDRA, ."

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Thesis

KEVIN DEANDRA, . (2016) PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPERCAYAAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN INDIHOME (Survey pada Plaza Telkom Rawamangun). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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