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SRI MAHARANI, . (2020) PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM) TERHADAP KEPUTUSAN PEMBELIAN PRODUK WARDAH (SURVEY PADA PENGGUNA PRODUK WARDAH DI JAKARTA) THE EFFECT OF ELECTRONIC WORD OF MOUTH (E-WOM) OF PURCHASE DECISION ON WARDAH PRODUCTS (SURVEY OF WARDAH PRODUCT USERS IN JAKARTA). Diploma thesis, UNIVERSITAS NEGERI JAKARTA.