MANAJEMEN LAYANAN BIMBINGAN DAN KONSELING SEBAGAI UPAYA PENINGKATAN MUTU LULUSAN SMA BUNDA HATI KUDUS JAKARTA

YOSEPH SILVANUS DAEMPAL, . (2021) MANAJEMEN LAYANAN BIMBINGAN DAN KONSELING SEBAGAI UPAYA PENINGKATAN MUTU LULUSAN SMA BUNDA HATI KUDUS JAKARTA. Magister thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Tujuan penelitian untuk mendeskripsikan manajemen layanan bimbingan dan konseling sebagai upaya peningkatan mutu lulusan di SMA Bunda Hati Kudus, dengan subfokus sebagai berikut: (1) Perencanaan; (2) Pengorganisasian; (3) Penggerakan; dan (4) Pengawasan. Penelitian ini menggunakan metode pendekatan deskriptif kualitatif dengan studi kasus di SMA Bunda Hati Kudus di Jakarta Barat. Informan penelitian ini adalah kepala sekolah, guru BK, alumni, orang tua, peserta didik dan seluruh guru wali kelas yang diambil berdasarkan penugasan atau penunjukkan dalam penggerakan layanan bimbingan konseling. Teknik pengumpulan data adalah melalui observasi dan wawancara. Teknik analisis data dengan mengumpulkan data, mereduksi data, menyajikan data, menarik kesimpulan dan verifikasi. Untuk memperoleh keabsahan data dilakukan dengan triangulasi data. Hasil penelitian menunjukkan bahwa: (1) Perencanaan layanan BK di SMA Bunda Hati Kudus dilakukan dengan melihat catatan pengawasan hasil program tahunan sebelumnya, (2) Dalam pengorganisasian layanan BK, sekolah membuat tim kerja layanan BK dan kepala sekolah menginformasikan penugasan tim pada layanan BK. Masalah yang kadang terjadi yaitu posisi atau jabatan dan pembagian tugas (job description) seringkali tidak dipahami oleh personel. (3) Tahap penggerakan layanan BK telah berjalan sesuai rencna tetapi kurangnya komunikasi guru BK dengna pihak sekolah. (4) Tahapan pengawasan diperoleh bahwa manajemen yang diterapkan telah tepat Kata kunci: manajemen, layanan bimbingan dan konseling, mutu lulusan***************** The research objective is to describe the management of guidance and counseling services as an effort to improve the quality of graduates in SMA Bunda Hati Kudus, with the following sub-focuses: (1) Planning; (2) Organizing; (3) Actuating; and (4) Controling. This study used a qualitative descriptive approach with a case study at Bunda Hati Kudus High School in West Jakarta. The informants of this study were the principal, counseling teachers, alumni, parents, students and all homeroom teachers who were taken based on assignments or appointments in the implementation of counseling guidance services. Data collection techniques are through observation and interviews. Data analysis techniques by collecting data, reducing data, presenting data, drawing conclusions and verification. To obtain data validity, data triangulation was carried out. The results showed that: (1) BK service planning at Bunda Hati Kudus High School is carried out by looking at the evaluation records of the previous annual program results, (2) In organizing BK services, schools make BK service work teams and the principal informs the team assignments to BK services. The problem that sometimes occurs is that the personnel do not understand the position and the job description. (3) The actuating stage of BK services has gone according to plan but there is a lack of communication between BK teachers and the school. (4) The controling stage shows that the management applied is correct Key words: management, guidance and counseling, quality of learning.

Item Type:	Thesis (Magister)
Additional Information:	1). Dr. Matin, M.Pd. ; 2). Dr. Kamaluddin, M.Pd.
Subjects:	Manajemen > Pendidikan, Riset Penelitian Bisnis
Divisions:	PASCASARJANA > S2 Manajemen Pendidikan
Depositing User:	Users 9320 not found.
Date Deposited:	13 Apr 2021 01:19
Last Modified:	13 Apr 2021 01:19
URI:	http://repository.unj.ac.id/id/eprint/14372

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