PENGARUH KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN BAJU BEKAS IMPORT DI JAKARTA

NANDIA ELIZABET RUMILDA, . (2023) PENGARUH KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN BAJU BEKAS IMPORT DI JAKARTA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk memperoleh pengaruh kualitas produk thrift terhadap keputusan pembelian produk thrift Metode penelitian yang digunakan adalah metode survey dengan pendekatan kuantitatif. Sample penelitian ini berjumblah 90 responden yang berdomisili di Jakarta. Pengumpulan data yang dilakukan dengan menggunakan kuesioner. Metode analisis menggunakan uji Chi-Square. Indikator kualitas produk yang digunakan : kinerja (performance), keandalan (reliability), ketahanan atau daya tahan (durability) dan kemudahan perawatan (serviceability), serta indikator keputusan pembelian yang digunakan : pemilihan produk (product choice), pemilihan merek (brand choice), pemilihan saluran pembalian (dealer choice), penentuan waktu pembayaran (purchase timing) dan jumlah pembalian Hasil Penilitian ini menunjukan bahwa variable kualitas produk memperoleh kategori baik, ada pun indikator yang paling berpengaruh tinggi dalam kualitas produk adalah indikator kinerja, keandalan dan ketahanan atau daya tahan. Variable keputusan pembelian memperoleh kategori tinggi adapun indikator yang paling berpengaruh tinggi dalam meningkatnya keputusan pembelian adalah indikator pemilihan merek, pemilihan saluran pembelian dan jumblah pembelian. Hasil analisis data menunjukan terdapat pengaruh antara kualitas produk terhadap keputusan pembelian baju bekas import. ***** The research method used is a survey method with a quantitative approach. The sample of this research is 90 respondents who live in Jakarta. Data collection was carried out using a questionnaire. The analytical method uses the Chi-Square test. Product quality indicators used: performance, reliability, durability and serviceability, as well as purchase decision indicators used: product choice, brand choice , selection of the dealer choice, purchase timing and the amount of the order The results of this research show that the product quality variable gets a good category, while the indicators that have the most high influence on product quality are indicators of performance, reliability and durability. Furthermore, for the purchase decision variable to obtain a high category, the indicators that have the most high influence on increasing purchasing decisions are indicators of brand selection, selection of purchasing channels and the number of purchases. Then the results of data analysis show that there is an influence between product quality on the decision to buy imported used clothes.

Item Type: Thesis (Sarjana)
Additional Information: 1). Esty Nurbaity Arrsy, S.Pd.,M.K.M. ; 2). Yeni Sesnawati, S.Pd.,M.T.
Subjects: Desain Kostum, Tata Busana > Tata Busana
Divisions: FT > S1 Pendidikan Tata Busana
Depositing User: Users 17006 not found.
Date Deposited: 03 Mar 2023 05:19
Last Modified: 03 Mar 2023 05:19
URI: http://repository.unj.ac.id/id/eprint/37743

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