PENGARUH ORGANIZATIONAL SILENCE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA TENAGA KESEHATAN

PUTRI NATASYA NASUTION, . (2024) PENGARUH ORGANIZATIONAL SILENCE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA TENAGA KESEHATAN. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh dari setiap dimensi organizational silence terhadap organizational citizenship behavior (OCB) pada tenaga kesehatan. Metode penelitian ini yaitu kuantitatif. Teknik pengambilan sampel yang digunakan yaitu convenience sampling dengan jumlah responden yang diperoleh sebanyak 124 tenaga kesehatan. Teknik analisis yang dilakukan yaitu analisis regresi berganda. Alat ukur yang digunakan pada penelitian ini adalah Organizational Citizenship Behavior – Checklist (OCB-C) yang dikembangkan oleh Fox & Spector (2011) dan Organizational Silence Scale yang dikembangkan oleh Van Dyne (2003). Hasil penelitian ini menunjukkan bahwa terdapat pengaruh dari setiap dimensi organizational silence terhadap organizational citizenship behavior (OCB) pada tenaga kesehatan. Kata Kunci: organizational silence, organizational citizenship behavior, tenaga kesehatan ***** This study aims to examine the influence of each dimension of organizational silence on organizational citizenship behavior (OCB) among healthcare professionals. This quantitative research employed a convenience sampling technique, with a total of 124 healthcare professionals participating as respondents. Multiple regression analysis was used to analyze the data. The measurement tools utilized in this study were the Organizational Citizenship Behavior – Checklist (OCB-C) developed by Fox & Spector (2011) and the Organizational Silence Scale developed by Van Dyne (2003). The findings of this study indicate that each dimension of organizational silence significantly influences the organizational citizenship behavior (OCB) of healthcare professionals. Keywords: organizational silence, organizational citizenship behavior, healthcare professionals

Item Type: Thesis (Sarjana)
Additional Information: 1). Liza Yudhita Widyastuti, M.Psi., Psikolog ; 2). Gita Irianda Rizkyani Medellu, S.Psi., M.Psi
Subjects: Filsafat, Psikologi & Agama > Psikologi, Ilmu Jiwa
Divisions: FPPsi > S1 Psikologi
Depositing User: Users 24516 not found.
Date Deposited: 06 Aug 2024 23:16
Last Modified: 06 Aug 2024 23:16
URI: http://repository.unj.ac.id/id/eprint/48588

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