PENGARUH SOCIAL COMMERCE, DIGITAL MARKETING, DAN MARKETPLACE TERHADAP KEBERLANJUTAN BISNIS UMK SEKTOR MAKANAN DAN MINUMAN DI JAKARTA

KEVIN ANAND NUGROHO, . (2024) PENGARUH SOCIAL COMMERCE, DIGITAL MARKETING, DAN MARKETPLACE TERHADAP KEBERLANJUTAN BISNIS UMK SEKTOR MAKANAN DAN MINUMAN DI JAKARTA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pemasaran digital melalui social commerce dan penggunaan marketplace terhadap keberlanjutan bisnis Usaha Mikro Kecil (UMK) sektor makanan dan minuman di Jakarta. UMK memiliki peran penting dalam perekonomian Indonesia, terutama dalam menciptakan lapangan kerja dan meningkatkan kesejahteraan ekonomi. Dengan perkembangan teknologi dan perubahan perilaku konsumen, pemasaran digital menjadi strategi kunci bagi UMK untuk bertahan dan berkembang, terutama di masa pandemi COVID-19 yang menyebabkan pergeseran transaksi dari offline ke online. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan survei. Data dikumpulkan melalui kuesioner yang disebarkan kepada pelaku UMK di sektor makanan dan minuman di Jakarta. Analisis data dilakukan menggunakan teknik analisis regresi untuk menguji pengaruh variabel independen (social commerce, digital marketing, dan marketplace) terhadap variabel dependen (keberlanjutan bisnis UMK). Hasil penelitian menunjukkan bahwa pemasaran digital melalui social commerce dan penggunaan marketplace memiliki pengaruh positif dan signifikan terhadap keberlanjutan bisnis UMK. Social commerce membantu UMK dalam membangun hubungan yang lebih baik dengan pelanggan, sementara marketplace menyediakan platform yang lebih luas untuk mencapai pasar yang lebih besar. Penelitian ini memberikan implikasi bagi pelaku UMK untuk lebih memanfaatkan teknologi digital dalam strategi pemasaran mereka guna meningkatkan keberlanjutan bisnis. Selain itu, pemerintah diharapkan dapat memberikan dukungan lebih lanjut dalam bentuk pelatihan dan akses teknologi bagi UMK untuk menghadapi tantangan di era digital. ***** This research aims to analyze the influence of digital marketing through social commerce and the use of marketplaces on the sustainability of Micro, Small Enterprises (MSE) businesses in the food and beverage sector in Jakarta. MSEs have an important role in the Indonesian economy, especially in creating jobs and improving economic prosperity. With technological developments and changes in consumer behavior, digital marketing has become a key strategy for MSEs to survive and develop, especially during the COVID-19 pandemic which has caused a shift in transactions from offline to online. The research method used is quantitative with a survey approach. Data was collected through questionnaires distributed to MSEs in the food and beverage sector in Jakarta. Data analysis was carried out using regression analysis techniques to test the influence of independent variables (social commerce, digital marketing and marketplace) on the dependent variable (MSE business sustainability). The research results show that digital marketing through social commerce and the use of marketplaces has a positive and significant influence on the sustainability of MSE businesses. Social commerce helps MSEs build better relationships with customers, while marketplaces provide a broader platform to reach a larger market. This research provides implications for MSEs to make greater use of digital technology in their marketing strategies to increase business sustainability. Apart from that, the government is expected to provide further support in the form of training and access to technology for MSEs to face challenges in the digital era.

Item Type: Thesis (Sarjana)
Additional Information: 1). Dr. Karuniana Dianta A.S., S.IP., M.E ; 2). Dicky Iranto, S.E, M.SE
Subjects: Ilmu Sosial > Perdagangan, e-commerce
Ilmu Sosial > Kewirausahaan
Divisions: FE > S1 Pendidikan Ekonomi
Depositing User: Users 25377 not found.
Date Deposited: 20 Aug 2024 05:54
Last Modified: 20 Aug 2024 05:54
URI: http://repository.unj.ac.id/id/eprint/50363

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