PENGARUH WORK ETHICS, COMMUNICATION, EMOTIONAL INTELLIGENCE TERHADAP NURSE PRODUCTIVITY DIMEDIASI OLEH JOB SATISFACTION. PADA RUMAH SAKITANGKATAN DARAT GATOT SOEBROTO

VERA DUMONDA SILITONGA, . (2025) PENGARUH WORK ETHICS, COMMUNICATION, EMOTIONAL INTELLIGENCE TERHADAP NURSE PRODUCTIVITY DIMEDIASI OLEH JOB SATISFACTION. PADA RUMAH SAKITANGKATAN DARAT GATOT SOEBROTO. Doktor thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Tujuan penelitian ini adalah untuk meningkatkan produktivitas perawat di RSPAD Gatot Subroto, dengan menganalisis pengaruh work ethics, communication, emotional intelligence terhadap nurse productivity melalui mediasi job satisfaction.. Hal ini dikarenakan adanya permasalahan terkait waktu tunggu pasien yang tinggi, sehingga produktivitasnya dinilai rendah. Sampel dalam peneltian ini adalah Perawat RSPAD Gatot Subroto sebanyak 220 orang dari populasi sebanyak 487 orang dengan tehnik random sampling. Metode analisis yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) dengan alat bantu SmartPLS. Temuan penelitian menunjukkan bahwa work ethics, communication, emotional intelligence, dan job satisfaction. berpengaruh signifikan terhadap nurse productivity. Emotional intelligence memiliki pengaruh yang paling tinggi terhadap productifity, baik secara langsung maupun melalui job satisfaction.. Kata Kunci: Nurse Productivity, Job Satisfaction., Work Ethics, Communication, Emotional Intelligence *************** The purpose of this study was to improve the productivity of nurses at RSPAD Gatot Subroto, by analyzing the influence of work ethic, communication, emotional intelligence on nurse productivity through the mediation of job satisfaction.. This is due to problems related to high patient waiting times, so that productivity is considered low. The sample in this study was 220 nurses at RSPAD Gatot Subroto from a population of 487 people with a random sampling technique. The analysis method used in this study is Structural Equation Modeling (SEM) with the SmartPLS tool. The findings of the study indicate that work ethic, communication, emotional intelligence, and job satisfaction. have a significant effect on nurse productivity. Emotional intelligence has the highest influence on productivity, both directly and through job satisfaction.. Keywords: Nurse Productivity, Job Satisfaction., Work Ethics, Communication, Emotional Intelligence

Item Type:	Thesis (Doktor)
Additional Information:	1). Prof.Dr. Hamidah, SE.,M.Si. ; 2). Dr. Suparno, S.Pd.,M.Pd.
Subjects:	Manajemen > Manajemen Sumber Daya Manusia
Divisions:	PASCASARJANA > S3 Ilmu Manajemen
Depositing User:	Vera Dumonda Silitonga .
Date Deposited:	23 May 2025 06:45
Last Modified:	23 May 2025 06:45
URI:	http://repository.unj.ac.id/id/eprint/54981

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