PERANCANGAN UI/UX INTEGRATED SCHOOL CANTEEN (ISC) SMP LABSCHOOL JAKARTA BERBASIS WEBSITE MENGGUNAKAN METODE USER-CENTERED DESIGN

DIANA NURISTI, . (2025) PERANCANGAN UI/UX INTEGRATED SCHOOL CANTEEN (ISC) SMP LABSCHOOL JAKARTA BERBASIS WEBSITE MENGGUNAKAN METODE USER-CENTERED DESIGN. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Sistem pemesanan makanan kantin berbasis digital di lingkungan sekolah bertujuan untuk meningkatkan efisiensi, transparansi, dan kenyamanan dalam proses pemesanan makanan. Penelitian ini bertujuan untuk mengevaluasi kualitas antarmuka pengguna (UI) dan pengalaman pengguna (UX) dari sistem Integrated School Canteen (ISC) menggunakan pendekatan System Usability Scale (SUS) dan Retrospective Think Aloud (RTA). Metode SUS digunakan untuk memperoleh penilaian kuantitatif terhadap tingkat kegunaan sistem, sedangkan RTA digunakan untuk menggali persepsi dan pengalaman pengguna secara kualitatif. Hasil pengujian menunjukkan bahwa sistem ISC memperoleh rata-rata skor SUS sebesar 88,5, yang masuk dalam kategori acceptable, dengan peringkat A dan penilaian best imaginable. Hasil RTA juga mendukung temuan tersebut, dengan mayoritas responden menyatakan bahwa tampilan sistem menarik, navigasi mudah dipahami, dan fitur yang tersedia cukup lengkap. Namun, terdapat beberapa catatan perbaikan seperti kebutuhan akan fitur pembayaran digital (QRIS) dan konsistensi penggunaan bahasa. Secara keseluruhan, sistem ISC dinilai telah memiliki kualitas usability yang sangat baik dan berpotensi menjadi solusi digital yang efektif dalam pengelolaan layanan kantin sekolah. Kata kunci: UI/UX, Integrated School Canteen, usability, System Usability Scale (SUS), Retrospective Think Aloud (RTA) ***** The digital school canteen ordering system aims to improve efficiency, transparency, and convenience in the food ordering process. This study aims to evaluate the quality of the user interface (UI) and user experience (UX) of the Integrated School Canteen (ISC) system using the System Usability Scale (SUS) and Retrospective Think Aloud (RTA) methods. SUS was used to obtain a quantitative assessment of the system's usability level, while RTA was used to explore users' perceptions and experiences qualitatively. The results showed that the ISC system obtained an average SUS score of 88.5, which falls into the acceptable category, with an A grade and a best imaginable adjective rating. RTA findings supported these results, with most respondents stating that the system interface is visually appealing, navigation is easy to understand, and the available features are sufficiently complete. However, several improvements were noted, such as the need for a digital payment feature (QRIS) and consistency in language usage. Overall, the ISC system is considered to have excellent usability quality and has the potential to become an effective digital solution for managing school canteen services. Keywords: UI/UX, Integrated School Canteen, usability, System Usability Scale (SUS), Retrospective Think Aloud (RTA)

Item Type:	Thesis (Sarjana)
Additional Information:	1). Muhammad Ficky Duskarnaen, S.T., M.Sc ; 2). Wiranti Kusuma Hapsari, S.Kom., M.Cs.
Subjects:	Teknologi dan Ilmu Terapan > Teknik Komputer
Divisions:	FT > S1 Pendidikan Teknik Informatika Komputer
Depositing User:	Diana Nuristi .
Date Deposited:	05 Aug 2025 06:19
Last Modified:	05 Aug 2025 06:19
URI:	http://repository.unj.ac.id/id/eprint/57913

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