PERAN KONFORMITAS TERHADAP KEPERCAYAAN KEPADA PEMERINTAH DI INDONESIA DALAM PENANGGULANGAN BENCANA

DHEA ALIVIA, . (2026) PERAN KONFORMITAS TERHADAP KEPERCAYAAN KEPADA PEMERINTAH DI INDONESIA DALAM PENANGGULANGAN BENCANA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini menguji secara eksperimental peran konformitas informatif terhadap kepercayaan individu kepada pemerintah dalam konteks penanggulangan bencana di Indonesia. Dalam situasi bencana yang ambigu, individu cenderung menjadikan penilaian orang lain sebagai acuan realitas (informational social influence), sehingga kepercayaan publik tidak semata-mata terbentuk dari evaluasi kinerja yang independen. Sebanyak 112 WNI dialokasikan secara acak ke kelompok kontrol (n = 52) dan kelompok manipulasi (n = 60). Kelompok manipulasi menerima vignette skenario bencana yang disertai informasi statistik bahwa mayoritas warga terdampak dan relawan menilai respons pemerintah cukup efektif. Kepercayaan diukur menggunakan CTGO Scale (kompetensi, kebajikan, integritas). Hasil independent samples t-test menunjukkan perbedaan signifikan antara kedua kelompok (t(110) = −3,426; p < 0,001), dengan rata-rata skor kelompok manipulasi (M = 33,87) lebih tinggi dibandingkan kelompok kontrol (M = 28,92). Konformitas informatif terbukti berperan signifikan dalam meningkatkan kepercayaan kepada pemerintah, terutama ketika informasi bersumber dari pihak yang dianggap memiliki pengetahuan langsung di lapangan. ***** This study experimentally examined the role of informational conformity on individuals' trust in government in the context of disaster management in Indonesia. In ambiguous disaster situations, individuals tend to rely on others' assessments as a reference for reality (informational social influence), such that public trust is not solely formed through independent performance evaluation. A total of 112 Indonesian citizens were randomly assigned to a control group (n = 52) and a manipulation group (n = 60). The manipulation group received disaster scenario vignettes with statistical information indicating that the majority of affected residents and volunteers rated the government's response as sufficiently effective. Trust was measured using the CTGO Scale (competence, benevolence, integrity). An independent samples t-test revealed a significant difference between groups (t(110) = −3.426; p < .001), with the manipulation group's mean score (M = 33.87) significantly higher than the control group (M = 28.92). Informational conformity significantly increased trust in government, particularly when information came from sources perceived to have direct knowledge of the situation.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Herdiyan Maulana, Ph.D. ; 2). Rahmadianty Gazadinda, M.Sc.
Subjects:	Filsafat, Psikologi & Agama > Psikologi, Ilmu Jiwa
Divisions:	FPPsi > S1 Psikologi
Depositing User:	DHEA ALIVIA .
Date Deposited:	13 Aug 2026 07:02
Last Modified:	13 Aug 2026 07:02
URI:	http://repository.unj.ac.id/id/eprint/68679

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