ANALISIS PROSES KERJA ADMINISTRASI MENGGUNAKAN APLIKASI DALANG (PENGENDALIAN ANGGARAN ONLINE) PADA PUSAT PENGELOLAAN KOMPLEK GELORA BUNG KARNO (PPKGBK)

ENDAH SAHIRA, . (2026) ANALISIS PROSES KERJA ADMINISTRASI MENGGUNAKAN APLIKASI DALANG (PENGENDALIAN ANGGARAN ONLINE) PADA PUSAT PENGELOLAAN KOMPLEK GELORA BUNG KARNO (PPKGBK). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan menganalisis proses kerja administrasi menggunakan Aplikasi DALANG (Pengendalian Anggaran Online) di Pusat Pengelolaan Komplek Gelora Bung Karno (PPKGBK), mengidentifikasi kendala operasional yang dihadapi, serta merumuskan rekomendasi perbaikan. Penelitian ini dilatarbelakangi oleh kesenjangan antara tujuan digitalisasi Aplikasi DALANG dengan praktik lapangan yang masih bergantung pada prosedur manual. Penelitian menggunakan pendekatan kualitatif deskriptif dengan metode studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi partisipatif terbatas, dan telaah dokumen terhadap empat informan yang dipilih secara purposive. Keabsahan data dijaga melalui triangulasi teknik dan dianalisis menggunakan model analisis interaktif Sugiyono (2019). Hasil penelitian menunjukkan bahwa proses kerja administrasi melalui Aplikasi DALANG berjalan dalam sistem semi-digital dua jalur secara paralel (jalur fisik) dan jalur digital yang mencerminkan transisi kelembagaan yang belum tuntas. Terdapat tiga kendala operasional sistemik: ketergantungan pada dokumen fisik meskipun data telah disimpan digital, hambatan tanda tangan basah, dan sentralisasi koreksi jurnal. ***** This study aims to analyze the administrative work process using the DALANG Application (Online Budget Control) at the Gelora Bung Karno Complex Management Center (PPKGBK), to identify the operational constraints encountered, and to formulate recommendations for improvement. This research is motivated by the gap between the digitalization objectives of the DALANG Application and field practices that still rely on manual procedures. The study employs a descriptive qualitative approach using a case study method. Data were collected through in-depth interviews, limited participatory observation, and document review involving four informants selected through purposive sampling. Data validity was maintained through technique triangulation and analyzed using Sugiyono's (2019) interactive analysis model. The findings indicate that the administrative work process through the DALANG Application operates within a dual-track semi-digital system, running in parallel a physical track and a digital track reflecting an institutional transition that has not yet been completed. Three systemic operational constraints were identified: dependence on physical documents despite data already being stored digitally, obstacles related to wet-ink signatures, and the centralization of journal corrections.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Roni Faslah, S.Pd., M.M.; 2). Ferry Setyadi Atmadja, S.sos., MPA.
Subjects:	Manajemen > Manajemen , Business Manajemen > Manajemen Kantor, Organisasi
Divisions:	FE > D IV Administrasi Perkantoran Digital
Depositing User:	Endah Sahira .
Date Deposited:	14 Aug 2026 03:07
Last Modified:	14 Aug 2026 03:07
URI:	http://repository.unj.ac.id/id/eprint/70934

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