ANALISIS SISTEM PENGELOLAAN ARSIP DIGITAL PADA DEPARTEMEN PRODUCT SUPPORT PEOPLE DEVELOPMENT PTUNITED TRACTORS TBK

FAIZA RAHMA WIJAYA, . (2026) ANALISIS SISTEM PENGELOLAAN ARSIP DIGITAL PADA DEPARTEMEN PRODUCT SUPPORT PEOPLE DEVELOPMENT PTUNITED TRACTORS TBK. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk menganalisis sistem pengelolaan arsip digital, mengidentifikasi kendala yang dihadapi, serta menganalisis solusi dalam mengatasi hambatan pengelolaan arsip digital pada Departemen Product Support People Development (PSPD) PT United Tractors Tbk. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian merupakan pegawai yang terlibat langsung dalam pengelolaan arsip digital di Departemen PSPD. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pengelolaan arsip digital di Departemen PSPD masih dilakukan melalui berbagai media penyimpanan yang terpisah, seperti email, folder lokal, dan cloud storage, tanpa adanya sistem pengelolaan arsip yang terintegrasi. Proses penyimpanan arsip digital telah diterapkan, namun belum didukung oleh standar klasifikasi, penamaan dokumen, dan prosedur pengelolaan yang seragam. Kendala yang ditemukan meliputi penumpukan dokumen pada email, ketidakteraturan penyimpanan arsip, kesulitan dalam proses temu kembali dokumen, belum tersedianya sistem arsip digital terpusat, serta keterbatasan pedoman pengelolaan arsip digital. Untuk mengatasi kendala tersebut, Departemen PSPD melakukan penataan ulang struktur penyimpanan dokumen, menerapkan standar penamaan dan klasifikasi arsip, memanfaatkan media penyimpanan bersama, serta mengusulkan pengembangan sistem pengelolaan arsip digital yang lebih terintegrasi dan didukung oleh kebijakan serta prosedur operasional yang jelas. Penerapan solusi tersebut diharapkan dapat meningkatkan efektivitas, efisiensi, dan kemudahan akses arsip digital sehingga mampu mendukung kelancaran proses administrasi dan operasional departemen. **** This study aims to analyze the digital records management system, identify the challenges encountered, and examine the solutions implemented to overcome obstacles in digital records management within the Product Support People Development (PSPD) Department of PT United Tractors Tbk. This research employed a descriptive qualitative approach, with data collected through observation, interviews, and documentation. The research informants were employees directly involved in digital records management within the PSPD Department. Data were analyzed through the processes of data reduction, data display, and conclusion drawing. The findings reveal that digital records management in the PSPD Department is conducted through various separate storage media, including email, local computer folders, and cloud storage, without an integrated records management system. Although digital record storage has been implemented, it is not yet supported by standardized classification systems, document naming conventions, or uniform management procedures. The challenges identified include the accumulation of documents in email accounts, disorganized record storage, difficulties in retrieving documents, the absence of a centralized digital records management system, and limited guidelines for digital records management. To address these issues, the PSPD Department has reorganized document storage structures, implemented document naming and classification standards, utilized shared storage media, and proposed the development of a more integrated digital records management system supported by clear policies and operational procedures. The implementation of these solutions is expected to enhance the effectiveness, efficiency, and accessibility of digital records, thereby supporting the smooth operation of administrative and departmental activities.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Dr. Munawaroh, M.Si.; 2). Ervina Maulida, S.Pd., MBA.
Subjects:	Manajemen > Manajemen Kantor, Organisasi
Divisions:	FE > D IV Administrasi Perkantoran Digital
Depositing User:	Faiza Rahma Wijaya .
Date Deposited:	14 Aug 2026 06:14
Last Modified:	14 Aug 2026 06:14
URI:	http://repository.unj.ac.id/id/eprint/71186

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