TINGKAT KEPUASAN PESERTA PELATIHAN TERHADAP PELAKSANAAN PELATIHAN PRODUK REALME UNTUK KAWASAN JAKARTA BARAT DAN JAKARTA UTARA

MOCHAMAD KURNIA ZHAFARI, . (2026) TINGKAT KEPUASAN PESERTA PELATIHAN TERHADAP PELAKSANAAN PELATIHAN PRODUK REALME UNTUK KAWASAN JAKARTA BARAT DAN JAKARTA UTARA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan mengetahui tingkat kepuasan peserta terhadap pelaksanaan pelatihan produk Realme di kawasan Jakarta Barat dan Jakarta Utara, menggunakan pendekatan kuantitatif dengan metode deskriptif. Data dikumpulkan melalui kuesioner kepada peserta pelatihan, mengacu pada model evaluasi Kirkpatrick level 1 (reaction) dengan indikator materi pelatihan, persyaratan instruktur, fasilitas pembelajaran, metode pembelajaran, dan proses penyelenggaraan. Hasil penelitian menunjukkan tingkat kepuasan peserta berada pada kategori puas hingga sangat puas, dengan rata-rata 4,17–4,52, serta rata-rata keseluruhan sebesar 4,36 yang termasuk dalam kategori sangat puas. Faktor pendukung utama adalah kualitas interaksi instruktur dan responsivitas panitia, sedangkan urutan penyampaian materi, pendekatan instruktur, dan fasilitas pendukung masih perlu ditingkatkan. Dengan demikian, pelaksanaan pelatihan produk Realme di Jakarta Barat dan Jakarta Utara dinilai telah berjalan baik oleh responden, meskipun masih ada aspek yang perlu ditingkatkan untuk hasil yang lebih optimal.**** This study aims to examine the level of participant satisfaction with the implementation of Realme product training in the West Jakarta and North Jakarta areas, using a quantitative approach with a descriptive method. Data were collected through questionnaires distributed to training participants, based on Kirkpatrick's evaluation model, Level 1 (reaction), with indicators comprising training materials, instructor qualifications, learning facilities, training methods, and the training implementation process. The results indicate that the level of participant satisfaction falls within the satisfied to very satisfied categories, with mean scores ranging from 4,17 to 4,52 and an overall mean score of 4,36 which falls into the very satisfied caterogy. Key supporting factors include the quality of instructor interaction and the responsiveness of the organizing committee, while the sequence of material delivery, instructional approaches, and supporting facilities still require improvement. In conclusion, the implementation of Realme product training in the West Jakarta and North Jakarta areas was perceived positively by the respondents, although several aspects still need improvement to achieve more optimal results.

Item Type:	Thesis (Sarjana)
Additional Information:	1) Mulyadi, M.Pd. 2) Dr. Uwes Anis Chaeruman, M.Pd.
Subjects:	Teknologi dan Ilmu Terapan > Teknologi (umum) > Teknologi Pendidikan
Divisions:	FIP > S1 Teknologi Pendidikan
Depositing User:	Mochamad Kurnia Zhafari .
Date Deposited:	21 Aug 2026 09:10
Last Modified:	21 Aug 2026 09:10
URI:	http://repository.unj.ac.id/id/eprint/71837

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