KOMUNIKASI ANTAR BUDAYA PENGUNGSI PEREMPUAN DI JAKARTA (STUDI DESKRIPTIF KUALITATIF PADA PENGUNGSI ANGGOTA KOMUNITAS REFUTURE INDONESIA)

Rizqiyya Shabrina, . (2026) KOMUNIKASI ANTAR BUDAYA PENGUNGSI PEREMPUAN DI JAKARTA (STUDI DESKRIPTIF KUALITATIF PADA PENGUNGSI ANGGOTA KOMUNITAS REFUTURE INDONESIA). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan mendeskripsikan pengalaman komunikasi antar budaya pengungsi perempuan selama tinggal di Jakarta. Penelitian menggunakan pendekatan kualitatif deskriptif dengan wawancara mendalam terhadap tiga pengungsi perempuan asal Afghanistan, Palestina, dan Yaman serta wawancara triangulasi dengan pendiri Refuture Indonesia. Analisis data dilakukan menggunakan model interaktif Miles dan Huberman. Hasil penelitian menunjukkan bahwa kompetensi komunikasi antar budaya para informan berkembang melalui motivation, knowledge, dan skills. Motivation terbentuk dari motivasi intrinsik untuk mengenal budaya Indonesia serta motivasi ekstrinsik yang didorong oleh kebutuhan beradaptasi dan membangun hubungan sosial. Knowledge berkembang melalui pemahaman terhadap culture specific dan culture general yang diperoleh dari pengalaman interaksi dengan masyarakat Indonesia. Skills ditunjukkan melalui intercultural listening skill, communication flexibility skill, dan tolerance for ambiguity dalam menghadapi hambatan bahasa, perbedaan budaya, stereotip, serta kecemasan dan ketidakpastian. Penelitian ini menyimpulkan bahwa kompetensi komunikasi antar budaya membantu pengungsi perempuan membangun komunikasi yang efektif sekaligus mendukung proses integrasi sosial di masyarakat Indonesia. ***** This study aims to describe the intercultural communication experiences of female refugees who are members of the community while living in Jakarta. This research employed a descriptive qualitative approach using in-depth interviews with three female refugees from Afghanistan, Palestine, and Yemen, supported by a triangulation interview with the founder of Refuture Indonesia. Data were analyzed using the Miles and Huberman interactive analysis model. The findings show that the participants' intercultural communication competence developed through the dimensions of motivation, knowledge, and skills. Motivation consisted of intrinsic curiosity toward Indonesian culture and extrinsic needs to adapt and build social relationships. Knowledge developed through culture-specific and culture-general understanding gained from direct interaction with Indonesian society. Skills were demonstrated through intercultural listening skill, communication flexibility skill, and tolerance for ambiguity in dealing with language barriers, cultural differences, stereotypes, anxiety, and uncertainty. This study concludes that intercultural communication competence enables female refugees to communicate effectively while supporting their social integration into Indonesian society.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Dr. Vera Wijayanti Sutjipto, M.Si.
Subjects:	Ilmu Sosial > Komunitas Sosial, Ras dan Kelompok Ilmu Sosial > Komunikasi
Divisions:	FIS > S1 Ilmu Komunikasi
Depositing User:	Rizqiyya Shabrina .
Date Deposited:	20 Aug 2026 01:54
Last Modified:	20 Aug 2026 01:54
URI:	http://repository.unj.ac.id/id/eprint/72405

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