INSTITUTIONAL INTERNAL QUALITY ASSURANCE SYSTEM IN ACHIEVING A GLOBALLY COMPETITIVE UNIVERSITY REPUTATION:A CASE STUDY AT NORTHEAST PETROLEUM UNIVERSITY CHINA

WU, YILIN (2026) INSTITUTIONAL INTERNAL QUALITY ASSURANCE SYSTEM IN ACHIEVING A GLOBALLY COMPETITIVE UNIVERSITY REPUTATION:A CASE STUDY AT NORTHEAST PETROLEUM UNIVERSITY CHINA. Magister thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Di tengah persaingan global pendidikan tinggi yang semakin ketat, pembentukan Sistem Penjaminan Kualitas Internal Lembaga (IIQAS) yang kokoh telah menjadi jalur strategis inti bagi universitas untuk membangun reputasi internasional dan daya saing global. Universitas teknik khusus industri di Tiongkok umumnya menghadapi dilema praktis, yaitu pembangunan sistem kualitas terlalu berfokus pada kepatuhan administratif dan gagal mengubah keunggulan menjadi pengaruh akademik internasional secara efektif. Dengan mengambil Universitas Minyak Bumi Timur Laut sebagai kasus tunggal, penelitian ini menggunakan metode studi kasus kualitatif berbasis siklus perbaikan berkelanjutan PDCA. Melalui triangulasi yang menggabungkan wawancara semi- terstruktur, analisis dokumen, dan observasi lapangan, makalah ini mengeksplorasi secara sistematis bagaimana IIQAS memengaruhi reputasi daya saing global universitas.Hasil penelitian menunjukkan bahwa Universitas Minyak Bumi Timur Laut telah membangun IIQAS terstandarisasi yang mencakup perencanaan, pelaksanaan, pemantauan, dan perbaikan, yang secara positif mendorong manajemen pengajaran, output penelitian ilmiah, tata kelola lembaga, dan pengembangan internasional. Meskipun demikian, masih terdapat kekurangan yang menonjol dalam operasional sistem: strategi kualitas disusun secara top- down dengan partisipasi dosen dan mahasiswa yang kurang; budaya kualitas sangat bervariasi di antara fakultas- fakultas; evaluasi lebih berfokus pada kepatuhan dokumen daripada refleksi pengajaran berbasis bukti; prosedur administratif yang rumit menghambat perbaikan berkelanjutan, sehingga menyebabkan keterkaitan antar fase PDCA menjadi lemah dan membatasi transformasi keunggulan lembaga menjadi reputasi global.Strategi optimasi yang sesuai diajukan untuk setiap fase PDCA: pada fase Plan (Perencanaan), membangun tata kelola kolaboratif pemangku kepentingan multipihak dan membandingkan standar kualitas pendidikan tinggi internasional; pada fase Do (Pelaksanaan), menyatukan standar pelaksanaan internal dan membina budaya kualitas endogen yang terintegrasi; pada fase Check (Pemeriksaan), mengubah orientasi evaluasi dan membangun mekanisme pelacakan terbuka untuk umpan balik serta perbaikan; pada fase Act (Tindakan), menyederhanakan prosedur administratif dan memberikan otonomi yang lebih besar kepada fakultas. Penelitian ini mengisi kesenjangan penelitian empiris terkait hubungan antara penjaminan kualitas internal dan daya saing global universitas negeri berkarakteristik perminyakan, memperkaya teori tata kelola kualitas universitas di Tiongkok, serta memberikan referensi praktis bagi Universitas Minyak Bumi Timur Laut dan universitas sejenis berkarakteristik industri di dalam negeri untuk menyempurnakan IIQAS dan membangun kekuatan daya saing global. Kata kunci: Sistem Penjaminan Kualitas Internal Lembaga; Siklus PDCA; Daya Saing Global Universitas; Reputasi Lembaga; Universitas Minyak Bumi Timur Laut Against the backdrop of intensifying global competition in higher education, establishing a sound Institutional Internal Quality Assurance System (IIQAS) has become a core strategic path for universities to build international reputation and global competitiveness. Industry-specific engineering universities in China generally face the practical dilemma that quality system construction focuses excessively on administrative compliance and fails to translate advantages into international academic influence efectively. Taking Northeast Petroleum University as a single case, this study adopts a qualitative case study method based on the PDCA continuous improvement cycle. With triangulation combining semi-structured interviews, documentary analysis and field observation, this paper systematically explores how IIQAS afects the global competitive reputation of universities. The findings reveal that Northeast Petroleum University has established a standardized IIQAS covering planning, implementation, monitoring and improvement, which positively promotes teaching management, scientific research output, institutional governance and international development. Nevertheless, prominent deficiencies exist in system operation: quality strategies are formulated in a top-down manner with insuficient participation of teachers and students; quality culture varies greatly among secondary schools; evaluation focuses on documentary compliance rather than evidence-based teaching reflection; cumbersome administrative procedures hinder continuous improvement, leading to weak linkage among PDCA phases and restricting the transformation of institutional advantages into global reputation. Corresponding optimization strategies are proposed for each phase of PDCA: establishing multi-stakeholder collaborative governance and benchmarking international higher education quality standards in the Plan phase; unifying internal implementation standards and fostering integrated endogenous quality culture in the Do phase; shifting evaluation orientation and constructing an open tracking mechanism for feedback and rectification in the Check phase; simplifying administrative procedures and granting greater autonomy tofaculties in the Act phase. This research fills the empirical research gap regarding the relationship between internal quality assurance and global competitiveness ofpetroleum-featured public universities, enriches theories on university quality governance in China, and provides practical references for Northeast Petroleum University and similar domestic industry-featured universities to improve IIQAS and build global competitive strengths. Keywords:Institutional Internal Quality Assurance System; PDCA Cycle; University Global Competitiveness; Institutional Reputation; Northeast Petroleum University

Item Type:	Thesis (Magister)
Additional Information:	1) Dr. Linda Ika Maya sari, M.Pd 2) Dr.Kamaludin M.PD
Subjects:	Pendidikan > Bimbingan dan Konseling Pendidikan > Aneka Ragam tentang Pendidikan
Divisions:	PASCASARJANA > S2 Manajemen Pendidikan
Depositing User:	Wu Yilin .
Date Deposited:	26 Aug 2026 07:27
Last Modified:	26 Aug 2026 07:27
URI:	http://repository.unj.ac.id/id/eprint/73280

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