PENGARUH QUALITY OF WORK LIFE TERHADAP JOB PERFORMANCE PADA PERAWAT DI RUMAH SAKIT DENGAN MEDIASI ORGANIZATIONAL COMMITMENT, JOB SATISFACTION DAN PSYCHOLOGICAL EMPOWERMENT

DIANA, . (2021) PENGARUH QUALITY OF WORK LIFE TERHADAP JOB PERFORMANCE PADA PERAWAT DI RUMAH SAKIT DENGAN MEDIASI ORGANIZATIONAL COMMITMENT, JOB SATISFACTION DAN PSYCHOLOGICAL EMPOWERMENT. Doktor thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Perawat adalah ujung tombak dari rumah sakit untuk memberikan pelayanan kepada pasien. Pandemi COVID-19 mengharuskan perawat sebagai bagian dari tenaga kesehat an untuk bekerja ekstra dengan prosedur dan protokol pelayanan kesehatan yang ketat. Selain itu perawat juga menghadapi situasi kerja dengan resiko tinggi akibat resiko terpapar, kelelahan, dan tekanan psikologis maupun sosial. Dengan situasi performance yang tinggi dari setiap perawat menjadi salah satu kebutuhan sumber daya yang penting bagi rumah sakit untuk menyediakan pelayanan kesehatan, termasuk juga pada era pandemi ini. Penelitian ini diarahkan untuk menguji mediasi Job Satisfaction, Psychological Empowerment, dan Organizational Commitment dalam konstruksi pengaruh Quality of Work Life terhadap Job Performance pada perawat yang bekerja di Rumah Sakit tipe B di Jakarta. Pengujian data dilakukan pada 400 perawat yang tersebar pada 36 Rumah Sakit tipe B di Jakarta dengan mengunakan Structural Equation Modeling dengan AMOS. Hasil penelitian ini menemukan Job Satisfaction dan Psychological Empowerment memediasi secara parsial pada pengaruh Quality of Work Life terhadap Organizational Commitment. Selanjutnya juga ditemukan Psychological Empowerment, dan Organizational Commitment memediasi secara full pada pengaruh Quality of Work Life. Selanjutnya originalitas dari penelitian ini adalah adanya mediasi berjenjang Job Satisfaction dan Psychological Empowerment pada jenjang pertama dan mediasi Organizational Commitment pada jenjang kedua yang mengubungkan Quality of Work Life terhadap Job Performance perawat. ***** Nurses are the hospital's first line of defense when it comes to providing care to patients. Nurses must perform harder in the face of the COVID-19 epidemic, according to rigorous health-care protocols. Nurses also confront difficulties due to the danger of contracting the virus, tiredness, and psychological and social pressure. As a result, every nurse's excellent performance is a critical necessity for hospitals in the process of delivering health services, particularly in this pandemic period. The purpose of this research is to examine the role of Job Satisfaction, Psychological Empowerment, and Organizational Commitment in the construction of the effect of Quality of Work Life on Job Performance in nurses working in Type B Hospitals in Jakarta. Structural Equation Modeling using AMOS was used to evaluate data on 400 nurses dispersed across 36 type B hospitals in Jakarta. According to the findings, Job Satisfaction and Psychological Empowerment partially mediate the influence of Organizational Commitment on Quality of Work Life. Furthermore, Psychological Empowerment and Organizational Commitment were shown to totally mediate the impact of Quality of Work Life. The existence of layered mediation, with Job Satisfaction and Psychological Empowerment at the first level and Organizational Commitment mediation at the second level, which relates Quality of Work Life to Nurse Job Performance, is what makes this study unique.

Item Type: Thesis (Doktor)
Additional Information: 1). Prof. Dr. Anis Eliyana, SE.,M.Si. ; 2). DR. Mukhtadi, MM.
Subjects: Manajemen > Manajemen Sumber Daya Manusia
Divisions: PASCASARJANA > S3 Ilmu Manajemen
Depositing User: Users 10660 not found.
Date Deposited: 18 Aug 2021 07:48
Last Modified: 18 Aug 2021 07:48
URI: http://repository.unj.ac.id/id/eprint/16802

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