PERAN STRATEGI REGULASI EMOSI TERHADAP KECENDERUNGAN ASERTIVITAS PADA PENUMPANG COMMUTER LINE JABODETABEK YANG RUTIN MENGGUNAKAN LAYANAN PADA JAM SIBUK

SYIRA KHUZAIMA CHANDRA, . (2026) PERAN STRATEGI REGULASI EMOSI TERHADAP KECENDERUNGAN ASERTIVITAS PADA PENUMPANG COMMUTER LINE JABODETABEK YANG RUTIN MENGGUNAKAN LAYANAN PADA JAM SIBUK. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Asertivitas merupakan kemampuan yang penting bagi kesejahteraan psikologis individu, namun kemunculannya tidak terbentuk secara otomatis dan diduga dipengaruhi oleh Strategi Regulasi Emosi yang digunakan. Penelitian ini bertujuan untuk menguji peran Strategi Regulasi Emosi, yaitu Cognitive Reappraisal dan Expressive Suppression, baik secara parsial maupun simultan, terhadap Kecenderungan Asertivitas pada penumpang Commuter Line Jabodetabek yang rutin menggunakan layanan pada jam sibuk. Konteks ini dipilih karena merupakan ruang publik yang padat dengan tuntutan interpersonal yang relevan dengan ekspresi Asertivitas. Penelitian menggunakan pendekatan kuantitatif dan metode survei daring. Sebanyak 134 partisipan dipilih melalui purposive sampling dengan kriteria berusia minimal 18 tahun dan menggunakan Commuter Line Jabodetabek pada jam sibuk minimal tiga kali per minggu kerja. Kecenderungan Asertivitas diukur menggunakan adaptasi Rathus Assertiveness Schedule (RAS), sedangkan Regulasi Emosi diukur menggunakan Emotion Regulation Questionnaire (ERQ). Data dianalisis menggunakan Analisis Regresi Linear Berganda. Hasil penelitian menunjukkan bahwa Cognitive Reappraisal tidak berperan signifikan terhadap Kecenderungan Asertivitas (β = 0,042; p = 0,590), sementara Expressive Suppression berperan signifikan dengan arah negatif (β = -0,482; p < 0,001). Secara simultan, kedua strategi berperan signifikan terhadap Kecenderungan Asertivitas (F = 19,642; p < 0,001) dengan koefisien determinasi sebesar 23,1%. Disimpulkan bahwa kecenderungan menekan ekspresi emosi merupakan faktor yang lebih konsisten berkaitan dengan rendahnya Kecenderungan Asertivitas dibandingkan kemampuan menilai ulang situasi emosional. ***** Assertiveness is an important ability for an individual’s psychological well-being; however, it does not emerge automatically and is presumed to be influenced by the Emotion Regulation Strategies a person employs. This study aimed to examine the role of Emotion Regulation Strategies, namely Cognitive Reappraisal and Expressive Suppression, both partially and simultaneously, on Assertiveness Tendencies among Jabodetabek Commuter Line passengers who routinely use the service during rush hours. This study employed a quantitative approach and online survey method. A total of 134 participants were selected through purposive sampling, with criteria of a minimum age of 18 years and using the Jabodetabek Commuter Line during rush hours at least three times per working week. Assertiveness Tendencies were measured using an adapted Rathus Assertiveness Schedule (RAS), while Emotion Regulation was measured using the Emotion Regulation Questionnaire (ERQ). Data were analyzed using Multiple Linear Regression Analysis. The results indicated that Cognitive Reappraisal did not significantly predict Assertiveness Tendencies (β = .042; p = .590), while Expressive Suppression significantly predicted Assertiveness Tendencies in a negative direction (β = -.482; p < .001). Simultaneously, both strategies significantly predicted Assertiveness Tendencies (F = 19.642; p < .001), with a coefficient of determination of 23.1%. It is concluded that the tendency to suppress emotional expression is a more consistent factor associated with lower Assertiveness Tendencies compared to the ability to cognitively reappraise emotional situations.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Novitasari R. Damanik M.Si.; 2). Nanda Putri Adhiningtyas M.Psi., Psikolog.
Subjects:	Ilmu Sosial > Transportasi
Divisions:	FPPsi > S1 Psikologi
Depositing User:	Users 35655 not found.
Date Deposited:	07 Aug 2026 04:01
Last Modified:	07 Aug 2026 04:01
URI:	http://repository.unj.ac.id/id/eprint/68992

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