FITRI ALFIANA, . (2026) ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI PENGGUNAAN QRIS TAP : STUDI KASUS MRT JAKARTA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.
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Abstract
Penelitian ini bertujuan menganalisis pengaruh Perceived Ease of Use dan Perceived Usefulness terhadap Actual Use dengan Attitude Toward Using sebagai variabel mediasi pada penggunaan QRIS Tap di MRT Jakarta. Penelitian menerapkan pendekatan kuantitatif melalui survei daring menggunakan kuesioner berskala Likert. Sampel penelitian terdiri atas 150 responden yang dipilih menggunakan purposive sampling, yaitu pengguna MRT Jakarta berusia 18–45 tahun yang berdomisili atau beraktivitas di DKI Jakarta dan memiliki pengalaman menggunakan QRIS Tap. Analisis data dilakukan dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) menggunakan SmartPLS 4. Hasil penelitian diharapkan dapat memberikan gambaran mengenai faktor-faktor yang memengaruhi penggunaan QRIS Tap serta menjadi masukan bagi pengembangan implementasi sistem pembayaran digital yang lebih efektif pada layanan transportasi perkotaan. ***** This study examines the effects of perceived ease of use and perceived usefulness on actual use, with attitude toward using acting as a mediating variable, in the adoption of the QRIS Tap payment system on MRT Jakarta. A quantitative approach was employed using an online survey with a five-point Likert-scale questionnaire. Data were collected from 150 respondents selected through purposive sampling, consisting of individuals aged 18–45 years who live or conduct activities in the DKI Jakarta area and have experience using QRIS Tap on MRT Jakarta. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings are expected to enrich the understanding of factors driving QRIS Tap adoption and provide practical implications for improving digital payment implementation in urban public transportation.
| Item Type: | Thesis (Sarjana) |
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| Additional Information: | 1). Prof. Dr. Corry Yohana, M.M.; 2). Sabo Hermawan, S.Kom., M.Si. |
| Subjects: | Manajemen > Manajemen , Business Manajemen > Manajemen Pemasaran Manajemen > Perilaku Konsumen |
| Divisions: | FE > S1 Bisnis Digital |
| Depositing User: | Fitri Alfiana . |
| Date Deposited: | 11 Aug 2026 09:25 |
| Last Modified: | 11 Aug 2026 09:25 |
| URI: | http://repository.unj.ac.id/id/eprint/70017 |
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