RAYHAN DEHVANO AUFAA, . (2026) ANALISIS FAKTOR PENYEBAB LAMANYA DURASI PROSES PENGADAAN DI ATAS RATA-RATA HISTORIS MENGGUNAKAN FISHBONE DIAGRAM DI PT ASDP INDONESIA FERRY (PERSERO). Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.
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Abstract
Penelitian ini bertujuan untuk menganalisis faktor-faktor penyebab durasi proses pengadaan tender yang berada di atas rata-rata historis pada PT ASDP Indonesia Ferry (Persero), serta menganalisis faktor dominan yang paling memengaruhi lamanya proses tersebut, berdasarkan persepsi pekerja yang terlibat langsung dalam proses pengadaan. Penelitian dilatarbelakangi oleh kondisi data pengadaan tahun 2025 yang menunjukkan bahwa metode tender memiliki rata-rata durasi historis tertinggi, yaitu 19,24 hari, di mana 40 dari 95 paket (42,11%) berada di atas rata-rata tersebut, sehingga berpotensi menghambat ketepatan waktu penyelesaian proses pengadaan. Penelitian ini menggunakan metode kualitatif deskriptif dengan model analisis fishbone diagram. Data dikumpulkan melalui studi dokumentasi dan wawancara semi terstruktur terhadap enam informan yang berperan langsung dalam proses pengadaan tender pada Divisi Supply Chain Management, kemudian diuji keabsahannya melalui triangulasi sumber dan ringkasan silang (cross-check). Hasil penelitian menunjukkan bahwa terdapat enam belas sub-faktor penyebab durasi tender berada di atas rata-rata historis, yang terdiri atas tiga belas sub-faktor internal dan tiga sub-faktor eksternal. Penelitian ini juga menemukan bahwa kategori Method merupakan faktor dominan, mencakup evaluasi teknis yang membutuhkan waktu lama, proses negosiasi yang berulang, dan mekanisme persetujuan internal (approval) yang berjenjang, di mana hambatan utama bukan berasal dari kapasitas sistem e-procurement yang sebenarnya sudah memadai, melainkan dari aspek prosedural yang berada dalam kendali internal perusahaan. Penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan ilmu manajemen pengadaan dan rantai pasok, serta menjadi bahan evaluasi bagi perusahaan dalam meningkatkan efektivitas proses pengadaan tender. ***** This study aims to analyze the factors contributing to procurement tender process durations that exceed the historical average at PT ASDP Indonesia Ferry (Persero), as well as to identify the dominant factors influencing the prolonged procurement process based on the perceptions of employees directly involved in procurement activities. The study is motivated by the 2025 procurement data, which indicate that the tender procurement method recorded the highest historical average duration of 19.24 days. Of the 95 procurement packages, 40 packages (42.11%) exceeded this average, potentially affecting the timeliness of procurement completion. This research employed a descriptive qualitative approach using the Fishbone Diagram analysis model. Data were collected through document analysis and semi-structured interviews with six informants directly involved in the tender procurement process within the Supply Chain Management Division. The validity of the findings was ensured through source triangulation and cross-checking. The results reveal sixteen sub-factors contributing to tender durations exceeding the historical average, consisting of thirteen internal sub-factors and three external sub-factors. Furthermore, the study identifies the Method category as the dominant factor, encompassing time-consuming technical evaluations, repeated negotiation processes, and multi-level internal approval procedures. The findings indicate that the primary obstacles do not stem from the capacity of the e-procurement system, which is considered adequate, but rather from procedural aspects within the company's internal control. This study is expected to contribute to the development of procurement and supply chain management knowledge while providing practical insights for the company to improve the effectiveness of its tender procurement process.**
| Item Type: | Thesis (Sarjana) |
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| Additional Information: | 1). Prof. Dr. Henita Rahmayanti, M.Si. ; 2). Nur Azisah, S.T., M.T. |
| Subjects: | Manajemen > Manajemen Sumber Daya Manusia |
| Divisions: | FT > D IV Manajemen Pelabuhan dan Logistik Maritim |
| Depositing User: | Users 34581 not found. |
| Date Deposited: | 13 Aug 2026 02:18 |
| Last Modified: | 13 Aug 2026 02:18 |
| URI: | http://repository.unj.ac.id/id/eprint/70448 |
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