PENGEMBANGAN STANDAR OPERASIONAL PROSEDUR (SOP) PELAYANAN CREAMBATH DI SALON UNIVERSITAS NEGERI JAKARTA LINK & MATCH DENGAN INDUSTRI MARTHA TILAAR

SHOFA KURNIA, . (2026) PENGEMBANGAN STANDAR OPERASIONAL PROSEDUR (SOP) PELAYANAN CREAMBATH DI SALON UNIVERSITAS NEGERI JAKARTA LINK & MATCH DENGAN INDUSTRI MARTHA TILAAR. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

	Text COVER.pdf Download (614kB)
	Text BAB I.pdf Download (118kB)
	Text BAB II.pdf Restricted to Registered users only Download (854kB) | Request a copy
	Text BAB III.pdf Restricted to Registered users only Download (227kB) | Request a copy
	Text BAB IV.pdf Restricted to Registered users only Download (475kB) | Request a copy
	Text BAB V.pdf Restricted to Registered users only Download (89kB) | Request a copy
	Text DAFTAR PUSTAKA.pdf Download (110kB)
	Text LAMPIRAN.pdf Restricted to Registered users only Download (1MB) | Request a copy

Abstract

Penelitian ini dilatarbelakangi dengan belum tersedianya dokumen Standar Operasional Prosedur (SOP) pelayanan creambath di Salon Universitas Negeri Jakarta sebagai pedoman dalam pelaksanaan pelayanan. Pelayanan creambath masih dilakukan berdasarkan pemahaman dan pengalaman masing-masing mahasiswa sehingga berpotensi menyebabkan ketidakkonsistenan pelayanan yang diberikan. Penelitian ini bertujuan untuk menghasilkan Dokumen Standar Operasional Prosedur (SOP) Pelayanan Creambath di Salon Universitas Negeri Jakarta yang link and match dengan industri Martha Tilaar untuk menghasilkan pedoman pelayanan yang layak dan praktis digunakan. Metode penelitian yang digunakan adalah Research and Development (R&D) dengan model pengembangan 4D yang meliputi tahap Define, Design, Develop, dan Disseminate. Tahap Develop dilakukan dengan uji kelayakan produk oleh dua ahli materi dan satu ahli bahasa, serta uji praktikalitas dengan uji one to one dan small group kepada mahasiswa. Hasil yang diperoleh pada uji kelayakan oleh ahli materi I yaitu 66,67% pada tahap I dan 85% pada tahap II, ahli materi II memperoleh persentase sebesar 98,33%, sedangkan ahli bahasa memperoleh persentase 72% pada tahap I dan 100% pada tahap II. Hasil uji praktikalitas memperoleh persentase sebesar 86,67% pada uji one to one dan 94,30% pada uji small group. Berdasarkan hasil penelitian, dapat disimpulkan bahwa Dokumen Standar Operasional Prosedur (SOP) Pelayanan Creambath di Salon Universitas Negeri Jakarta telah memenuhi kategori sangat layak dan sangat praktis untuk digunakan sebagai pedoman pelayanan creambath di Salon Universitas Negeri Jakarta. Kata kunci: SOP, Pelayanan, Creambath, Salon. This research is motivated by the unavailability of Standard Operating Procedure (SOP) documents for creambath services at the Jakarta State University Salon as a guideline in implementing services. Creambath services are still carried out based on the understanding and experience of each student so that it has the potential to cause inconsistencies in the services provided. This study aims to produce a Standard Operating Procedure (SOP) Document for Creambath Services at the Jakarta State University Salon that links and matches with the Martha Tilaar industry to produce service guidelines that are feasible and practical to use. The research method used is Research and Development (R&D) with a 4D development model that includes the Define, Design, Develop, and Disseminate stages. The Develop stage is carried out with a product feasibility test by two material experts and one language expert, as well as a practical test through one-to-one and small group tests to students. The results obtained in the feasibility test by material expert I were 66,67% in stage I and 85% in stage II, material expert II obtained a percentage of 98,33%, while the language expert obtained a percentage of 72% in stage I and 100% in stage II. The practicality test results obtained a percentage of 86,67% in the one to one test and 94,30% in the small group test. Based on the research results, it can be concluded that the Standard Operating Procedure (SOP) Document for Creambath Services at the Jakarta State University Salon has met the very feasible and very practical category to be used as a guideline for creambath services at the Jakarta State University Salon. Keywords: SOP, Service, Creambath, Salon.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Titin Supiani, M.Pd. 2). Dr. Nurul Hidayah, M.Pd.
Subjects:	Ilmu Sosial > Kewirausahaan Pendidikan > Media Pembelajaran Manajemen > Manajemen , Business Tata Rias > Tata Rias (Makeup)
Divisions:	FT > S1 Pendidikan Tata Rias
Depositing User:	Shofa Kurnia .
Date Deposited:	14 Aug 2026 02:59
Last Modified:	14 Aug 2026 02:59
URI:	http://repository.unj.ac.id/id/eprint/70504

Actions (login required)

View Item