TIARA NUR ANGRAINI, . (2025) ANALISIS KRITERIA PEMILIHAN VENDOR KEAGENAN KAPAL MENGGUNAKAN METODE AHP (ANALYTICAL HIERARCHY PROCESS) DI PT XYZ. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.
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Abstract
Penelitian ini bertujuan untuk mengembangkan proses pemilihan vendor keagenan kapal yang terstruktur guna mendukung kelancaran operasional kapal di PT XYZ. Perusahaan menghadapi tantangan dalam menentukan vendor akibat ketiadaan kriteria yang jelas dan alur kerja pemilihan vendor yang terstruktur. Hal ini mengakibatkan pengambilan keputusan berdasarkan bidding sehingga sering berujung kualitas layanan yang buruk, delay time, serta peningkatan biaya agensi dan operasional. Untuk menyelesaikan permasalahan tersebut, metode Analytical Hierarchy Process (AHP) diaplikasikan sebagai alat bantu pengambilan keputusan. Penelitian ini mengidentifikasi dan menganalisis kriteria utama, seperti Quality, Delivery, Cost, dan Service yang diperoleh melalui wawancara dan kuesioner kepada lima responden yang berkompeten di PT XYZ. Hasil analisis menunjukkan bahwa penerapan AHP memungkinkan perusahaan menentukan prioritas vendor secara sistematis dan berbasis data. Selain itu, rancangan alur kerja yang dihasilkan diharapkan dapat menjadi pedoman untuk meningkatkan efisiensi operasional dan keandalan pemilihan vendor keagenan kapal. Penelitian ini memberikan kontribusi praktis bagi perusahaan dalam mengoptimalkan manajemen vendor dan dapat dijadikan referensi bagi industri logistik lainnya. ***** This study aims to develop a structured process for selecting ship agency vendors to support smooth vessel operations at PT XYZ. The company faces challenges in determining vendors due to the absence of clear criteria and a structured vendor selection workflow. This has resulted in decision-making based solely on bidding, which often leads to poor service quality, delays, and increased agency and operational costs. To address these issues, the Analytical Hierarchy Process (AHP) is applied as a decision-making tool. The study identifies and analyzes key criteria such as Quality, Delivery, Cost, and Service, obtained through interviews and questionnaires with five competent respondents at PT XYZ. The analysis results show that implementing AHP enables the company to determine vendor priorities systematically and data driven. In addition, the proposed workflow is expected to serve as a guideline to improve operational efficiency and the reliability of ship agency vendor selection. This study provides practical contributions to the company in optimizing vendor management and can serve as a reference for other industries in the logistics sector
Item Type: | Thesis (Sarjana) |
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Additional Information: | 1). Vivian Karim Ladesi, S.T., M.T. ; 2). Prof. Dr. Henita Rahmayanti, M.Si. |
Subjects: | Teknologi dan Ilmu Terapan > Teknik Hidraulik, Pelabuhan, Irigasi |
Divisions: | FT > D IV Manajemen Pelabuhan dan Logistik Maritim |
Depositing User: | Tiara Nur Angraini . |
Date Deposited: | 12 Aug 2025 01:39 |
Last Modified: | 12 Aug 2025 01:39 |
URI: | http://repository.unj.ac.id/id/eprint/59386 |
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