PENGARUH KONTRAK PSIKOLOGIS DAN KUALITAS KEHIDUPAN KERJA TERHADAP KOMITMEN TIM PENJAMINAN MUTU DI LINGKUNGAN UNIVERSITAS NEGERI JAKARTA

DZIKRINA SYAHIDAH, . (2021) PENGARUH KONTRAK PSIKOLOGIS DAN KUALITAS KEHIDUPAN KERJA TERHADAP KOMITMEN TIM PENJAMINAN MUTU DI LINGKUNGAN UNIVERSITAS NEGERI JAKARTA. Magister thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Profesionalisme menjadi kunci penting suatu lembaga dalam mencapai kesuksesannya. Salah satu faktor esensial yang memengaruhi terbentuknya sumber daya profesional berkomitmen tersebut adalah kualitas hubungan kerja yang terjalin secara timbal-balik antara lembaga/atasan dengan para pegawai (kontrak psikologis) dan persepsi para pegawai terhadap kualitas kehidupan kerjanya. Penelitian ini bertujuan untuk menganalisis pengaruh kontrak psikologis dan kualitas kehidupan kerja terhadap komitmen organisasi. Sebanyak 81 pegawai yang bekerja sebagai Tim Penjaminan Mutu (TPjM) program studi di Universitas Negeri Jakarta dilibatkan dalam penelitian ini. Penelitian ini menggunakan instrumen survei dengan hipotesis penelitian diuji menggunakan metode analisis jalur. Hasil penelitian menunjukkan bahwa: 1) Kontrak psikologis memiliki pengaruh langsung positif terhadap komitmen organisasi; 2) Kualitas kehidupan kerja tidak memiliki pengaruh langsung positif terhadap komitmen organisasi; dan 3) Kontrak psikologis memiliki pengaruh langsung positif terhadap kualitas kehidupan kerja pegawai. Studi ini kemudian merekomendasikan bahwa Universitas Negeri Jakarta dapat memberikan perhatian lebih terhadap harapan-harapan pegawai penjaminan mutu yang terkait dengan pemberian penghargaan untuk pegawai yang berprestasi dan pemberian supervisi untuk para pegawai dalam pelaksanakan tugas sebagai upaya dalam meningkatkan komitmen organisasi mereka. Kata Kunci: Komitmen Organisasi, Kontrak Psikologis, Kualitas Kehidupan Kerja, Tim Penjaminan Mutu Universitas *********** Professionalism is an important key to an organization in achieving their success. One of the essential factors influencing the formation of committed professional resources is the reciprocal working relationship quality between the institution/supervisor with the employees (psychological contract) and the employees’ perception of the quality of their work life. This study aims to examine the effects of the quality of work life (QWL) (appropriate and fair compensation, work stress, employee participation, career growth and development, social relevance, work environment) on organizational commitment (OC) simultaneously or partially. This study aims to analyze the effect of psychological contracts and quality of work life on employee commitment. A total of 81 employees who work as the Quality Assurance Team (QA Team) for study programs at the State University of Jakarta were involved in this study. This study uses a survey instrument with the research hypothesis tested using the path analysis method. The results showed that: 1) Psychological contracts have a positive direct effect on employee commitment; 2) The quality of work life does not have a direct positive effect on employee commitment; and 3) Psychological contracts have a direct positive effect on the quality of employees' work life. This study then recommends that the State University of Jakarta can pay more attention to the expectations of quality assurance employees related to awarding outstanding employees and providing supervision for employees in carrying out their duties as an effort to increase their organizational commitment. Keywords: Organizational Commitment, Psychological Contract, Quality of Work Life, Quality Assurance Team of University

Item Type: Thesis (Magister)
Additional Information: 1). Dr. Masduki Ahmad, S.H.,M.M. ; 2). Dr. Siti Zulaikha, S.Ag.,M.Pd.
Subjects: Pendidikan > Teori, Penelitian Pendidikan
Manajemen > Manajemen Kantor, Organisasi
Manajemen > Manajemen Sumber Daya Manusia
Divisions: PASCASARJANA > S2 Manajemen Pendidikan
Depositing User: Users 12300 not found.
Date Deposited: 13 Sep 2021 08:10
Last Modified: 13 Sep 2021 08:10
URI: http://repository.unj.ac.id/id/eprint/19878

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