FAKTOR PENGHAMBAT PENGURUSAN DOKUMEN IMPOR PADA PT MULTI TERMINAL INDONESIA

SANTI PURNAMA WULANSARI, . (2023) FAKTOR PENGHAMBAT PENGURUSAN DOKUMEN IMPOR PADA PT MULTI TERMINAL INDONESIA. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

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Abstract

Penelitian ini bertujuan untuk mengetahui faktor yang menjadi penghambat dalam pengurusan dokumen impor pada PT Multi Terminal Indonesia. Data yang digunakan dalam penelitian ini diperoleh dengan mengamati objek penelitian (observasi) dan memberikan gambaran tentang keadaan yang ada di sana. Metode penelitian yang digunakan adalah deskriptif kualitatif, dua sumber data yang digunakan yaitu, data primer dikumpulkan dari wawancara langsung dengan pegawai divisi PPJK (Pengusaha Pengurusan Jasa Kepabeanan) PT Multi Terminal Indonesia, sedangkan data sekunder diperoleh dari buku dan sumber bacaan lainnya yang relevan dengan topik penelitian. Hasil penelitian menunjukkan bahwa PT Distribusi Mebel Nusantara mengalami kendala terbanyak saat proses pengurusan dokumen impor, faktor yang menjadi penghambat pengurusan dokumen impor pada PT Multi Terminal Indonesia yaitu jumlah item barang yang diimpor banyak, kurang tanggapnya importir mengirim dokumen pabean, menerima email shipment pada hari weekend dan diluar jam kerja, dampak yang ditimbukan dari keterlambatan pengurusan dokumen adalah keterlambatan pengiriman barang, timbulnya biaya tambahan, risiko hukum dan kepabeanan, gangguan produksi dan pasokan, ketidakpastian keuangan, risiko kehilangan pelanggan, penurunan efisiensi operasional, kerusakan Reputasi, gangguan hubungan bisnis, kehilangan peluang bisnis. ***** This study aims to determine the factors that become obstacles in the processing of import documents at PT Multi Terminal Indonesia. The data used in this study were obtained by observing the object of research (observation) and providing a description of the situation there. The research method used is qualitative descriptive, two sources of data used, namely, primary data collected from direct interviews with employees of the PPJK (Customs Service Management Entrepreneur) division of PT Multi Terminal Indonesia, while secondary data is obtained from books and other reading sources relevant to the research topic. The results showed that PT Distribusi Mebel Nusantara experienced the most obstacles during the process of processing import documents, the factors that hindered the processing of import documents at PT Multi Terminal Indonesia were the large number of imported items, the lack of responsiveness of importers to send customs documents, receiving email shipments on weekends and outside working hours, the impact caused by delays in processing documents were delays in shipping goods, incurring additional costs, legal and customs risks, disruption of production and supply, financial uncertainty, risk of losing customers, decreased operational efficiency, damage to reputation, disruption of business relationships, loss of business opportunities.

Item Type:	Thesis (Sarjana)
Additional Information:	1). Dr. Winoto Hadi, ST., MT
Subjects:	Teknologi dan Ilmu Terapan > Teknik Hidraulik, Pelabuhan, Irigasi
Divisions:	FT > D IV Manajemen Pelabuhan dan Logistik Maritim
Depositing User:	Users 19638 not found.
Date Deposited:	06 Sep 2023 23:56
Last Modified:	06 Sep 2023 23:56
URI:	http://repository.unj.ac.id/id/eprint/41591

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