Pengaruh Iklim Organisasi terhadap Organizational Citizenship Behavior pada Karyawan PT XYZ: Servant Leadership sebagai Moderasi

BETARI KILISUCI KARTIKA CHANDRA, . (2025) Pengaruh Iklim Organisasi terhadap Organizational Citizenship Behavior pada Karyawan PT XYZ: Servant Leadership sebagai Moderasi. Sarjana thesis, UNIVERSITAS NEGERI JAKARTA.

	Text Cover.pdf Download (978kB)
	Text File BAB 1.pdf Download (384kB)
	Text File BAB 2.pdf Restricted to Registered users only Download (579kB) | Request a copy
	Text File BAB 3.pdf Restricted to Registered users only Download (615kB) | Request a copy
	Text File BAB 4.pdf Restricted to Registered users only Download (658kB) | Request a copy
	Text File BAB 5.pdf Restricted to Registered users only Download (339kB) | Request a copy
	Text File Daftar Pustaka.pdf Download (356kB)
	Text File Lampiran.pdf Restricted to Registered users only Download (3MB) | Request a copy

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh iklim organisasi terhadap Organizational Citizenship Behavior (OCB) karyawan, serta menguji peran servant leadership sebagai variabel moderasi. Penelitian dilakukan pada karyawan PT XYZ dengan jumlah responden sebanyak 300 orang melalui teknik convenience sampling. Instrumen penelitian berupa Organizational Climate Questionnaire, Servant Leadership Questionnaire, dan Organizational Citizenship Behavior Checklist. Hasil penelitian menunjukkan bahwa iklim organisasi berpengaruh positif terhadap OCB dengan kontribusi sebesar 53,8%. Seluruh dimensi servant leadership terbukti memoderasi hubungan tersebut. Temuan ini menegaskan pentingnya peran iklim organisasi dan servant leadership dalam mendorong perilaku OCB. Kata Kunci: iklim organisasi, servant leadership, organizational citizenship behavior (OCB). ***** This study aims to examine the influence of organizational climate on employees' Organizational Citizenship Behavior (OCB) and to analyze the role of servant leadership as a moderating variable. The research was conducted on employees of PT XYZ with a total of 300 respondents selected using convenience sampling. The research instruments consisted of the Organizational Climate Questionnaire, Servant Leadership Questionnaire, and Organizational Citizenship Behavior Checklist. The results showed that organizational climate had a positive influence on OCB, with a contribution of 53,8%. All dimensions of servant leadership were proven to moderate the relationship. These findings emphasize the importance of organizational climate and servant leadership in fostering OCB among employees. Keywords: organizational climate, servant leadership, organizational citizenship behavior (OCB)

Item Type:	Thesis (Sarjana)
Additional Information:	1). Erik, M.Si. ; 2). Lupi Yudhaningrum, M.Psi., Psikolog
Subjects:	Manajemen > Manajemen Sumber Daya Manusia
Divisions:	FPPsi > S1 Psikologi
Depositing User:	Betari Kilisuci Kartika Chandra .
Date Deposited:	12 Aug 2025 03:31
Last Modified:	12 Aug 2025 03:31
URI:	http://repository.unj.ac.id/id/eprint/59976

Actions (login required)

View Item